New York
Provider Communications

Articles

Title Publication Category Date

Lab services reminder for Employee Health Plan of Suffolk County

June 2019 Empire Provider Newsletter Administrative Jun 1, 2019

Suffolk County Lab Network

July 2020 Empire Provider News Administrative Jul 1, 2020

Clinical practice and preventive health guidelines available online

June 2019 Empire Provider Newsletter Administrative Jun 1, 2019

Clinical Validation - Professional

July 2019 Empire Provider News Administrative Jul 1, 2019

New MCG 24th Edition Guidelines

July 2020 Empire Provider News Administrative Jul 1, 2020

Familiarize yourself with Empire’s Simplified Networks

October 2021 Newsletter Administrative Oct 1, 2021

Claims Status Listing & Remittance Inquiry Updates for Atypical Providers

July 2020 Empire Provider News Administrative Jul 1, 2020

Meet Dr. Carolyn Langer, Empire’s new Chief Medical Officer

October 2021 Newsletter Administrative Oct 1, 2021

Changes to timely filing requirements for Medicare Advantage

July 2019 Empire Provider News Administrative Jul 1, 2019

Welcome to the Custom Learning Center in Availity

July 2020 Empire Provider News Administrative Jul 1, 2020

Federal Price Transparency and Consolidated Appropriations Act phase in new mandates beginning January 1, 2022

October 2021 Newsletter Administrative Oct 1, 2021

Make the move to the Availity EDI Gateway today

July 2019 Empire Provider News Administrative Jul 1, 2019

CRA Reporting Update: 2020 Program Year Progression - What’s in it for you and your patients?

July 2020 Empire Provider News Administrative Jul 1, 2020

Clarification: Empire’s enhanced claim edits for outpatient facility claims

October 2021 Newsletter Administrative Oct 1, 2021

CRA Reporting Update: 2019 Program Year Progression - What’s in it for you and your patients?

July 2019 Empire Provider News Administrative Jul 1, 2019

Empire Works to Simplify Payment Recovery Process for National Accounts Membership

July 2019 Empire Provider News Administrative Jul 1, 2019

Get the latest critical information from Empire that impacts you; View Provider News for easy access at your fingertips

Critical information from Empire Administrative Oct 8, 2019

Your recommendation is key to encouraging cancer screenings for your female patients

October 2021 Newsletter Administrative Oct 1, 2021

Are you talking to ALL of your patients about breast cancer screenings?

October 2021 Newsletter Administrative Oct 1, 2021

2021 Provider Manual now available

August 2021 Newsletter Administrative Aug 1, 2021

Looking to earn continuing medical education credits? Register for these on-demand webinars

October 2021 Newsletter Administrative Oct 1, 2021

Telehealth visits can impact after-hospitalization follow-up care for mental illness

August 2021 Newsletter Administrative Aug 1, 2021

Clinical appeals

October 2021 Newsletter Administrative Oct 1, 2021

Clearing up coding confusion for retinal eye exams (DRE)

August 2021 Newsletter Administrative Aug 1, 2021

Register now for our August CME webinars

August 2021 Newsletter Administrative Aug 1, 2021

Empire Suspends Certain Authorization Requirements to Aid NYS COVID-19 Response

COVID-19 Information Administrative Mar 27, 2020

Attention: Updated or New Fee Schedules for Commercial products

January 2019 Empire Provider Newsletter Administrative Jan 1, 2019

Update to Durable Medical Equipment – effective October 14, 2018

October 2018 Empire Provider Newsletter Administrative Oct 12, 2018

Final Notice: Empire Facility and Physician Portal Retirement - January 9, 2019

January 2019 Empire Provider Newsletter Administrative Jan 1, 2019

Streamline Workflow with Medical Attachments Tool

January 2019 Empire Provider Newsletter Administrative Jan 1, 2019

Reminder: HCPCS code A0998 Ambulance response and treatment with no transport is active and available for use

January 2019 Empire Provider Newsletter Administrative Jan 1, 2019

Benefits to be available for chronic care management and advance care planning services effective February 23, 2019

January 2019 Empire Provider Newsletter Administrative Jan 1, 2019

HEDIS 2019 starts early February

January 2019 Empire Provider Newsletter Administrative Jan 1, 2019

Clinical practice and preventive health guidelines available online

January 2019 Empire Provider Newsletter Administrative Jan 1, 2019

Changes to timely filing requirements for Commercial plans for all claims submitted to plan on or after October 1, 2019

November 2019 Empire Provider News Administrative Nov 1, 2019

Additional improvements coming to empireblue.com

November 2019 Empire Provider News Administrative Nov 1, 2019

Anthem, Inc., Empire's parent company, has tapped Paul Marchetti to lead company’s overall care transformation strategy

November 2018 Empire Network eUpdate Administrative Nov 1, 2018

Appropriate coding helps provide a comprehensive picture of patients’ health

November 2019 Empire Provider News Administrative Nov 1, 2019

Empire announces a new network - Blue Access

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Empire announces changes to the Individual Health Benefit Plans

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Prepare NOW for Empire Facility and Physician Portal Retirement

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Availity to serve as EDI entry point for electronic submissions

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Explore new enhancements to the Education and Reference Center

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Company works to simplify payment recovery process for National Accounts membership

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Empire launches additional changes to empireblue.com/provider

October 2019 Empire Provider News Administrative Oct 1, 2019

COVID-19 Information repository for Empire Care Providers

May 2020 Empire Provider News Administrative May 1, 2020

HEDIS® 2018 Commercial Results Are In

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Empire Commercial Risk Adjustment (CRA) Prospective Program Update: Assessing Your Patients for Risk Adjustable Conditions

May 2020 Empire Provider News Administrative May 1, 2020

Case Management Program

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Quality Corner - Diabetes HbA1c<8 HEDIS Guidance

May 2020 Empire Provider News Administrative May 1, 2020

National Accounts 2020 Pre-certification list

October 2019 Empire Provider News Administrative Oct 1, 2019

Empire CRA Reporting Update: Retrospective Program continues

October 2019 Empire Provider News Administrative Oct 1, 2019

Empire engages Matrix to conduct mobile health clinics and in-home assessments for targeted members

October 2019 Empire Provider News Administrative Oct 1, 2019

ConditionCare Program Benefits Patients and Physicians

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Integrated Care Model for plans purchased on the Health Insurance Marketplace benefits patients and physicians

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Coordination of Care

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Webinar recording now available for network providers on SBA loans and other federal relief programs in response to COVID-19 (Updated May 1, 2020)

Empire hosted a provider webinar to share information and resources with its network providers regarding opportunities providers have to access loans through the U.S Small Business Administration (SBA) and other federal programs in response to the economic impact of COVID-19. Access the webinar recording using the password “health” to learn more about federal financial relief for providers.

COVID-19 Information Administrative Apr 28, 2020

Important Information about Utilization Management

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Members’ Rights and Responsibilities

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Vaginal Birth after Cesarean (VBAC) Certified Shared Decision Making Aid Available on the Web

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Clinical practice and preventive health guidelines available online

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Empire makes going digital easy with the Provider Digital Engagement Supplement

December 2020 Empire Provider News Administrative Dec 1, 2020

Register today for The Road to Allyship Forum hosted by Empire and Motivo on February 3, 2021

Join us to hear from a diverse panel of experienced Empire and Motivo professionals about racial equity and the importance of allies.
The Road to Allyship Forum Invite Administrative Jan 21, 2021

Access to claim denial information is now self-service

December 2020 Empire Provider News Administrative Dec 1, 2020

New Blue HPN® plans go live January 1, 2021

December 2020 Empire Provider News Administrative Dec 1, 2020

Electronic Member ID Cards: Easy online access on the Availity Portal

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Empire to change ID numbers for Building Service 32BJ Health Fund members

December 2020 Empire Provider News Administrative Dec 1, 2020

Review of professional claims with emergency room level 5 E/M codes

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Be sure to verify your demographic information

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Anthem, Inc. and Quest Diagnostics Form Strategic Relationship

December 2020 Empire Provider News Administrative Dec 1, 2020

MCG care guidelines 23rd Edition

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Keep up with important news from Empire and receive notifications by email

October 2020 Empire Provider News Administrative Oct 1, 2020

Prior authorization updates for commercial business effective March 1, 2021

December 2020 Empire Provider News Administrative Dec 1, 2020

Empire CRA Reporting Update: Health Assessment requests for 2019 / Alternative reporting engagement

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Attention: Revised New York State Department of Health Clauses for Managed Care Provider/IPA/ACO Contracts and Amendment

March 2020 Empire Provider News Administrative Mar 1, 2020

PCP after-hours access requirements

December 2020 Empire Provider News Administrative Dec 1, 2020

ATTENTION! Availity launches additional changes to the new look to our Medical Attachment submission tool

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Provider News Site Enhancements

March 2020 Empire Provider News Administrative Mar 1, 2020

Clinical practice and preventive health guidelines available online

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Physician Access/Appointment Availability Standards General Availability Standards

March 2020 Empire Provider News Administrative Mar 1, 2020

New York Department of Financial Services Circular Letter on PPE

The New York Department of Financial Services (“DFS”) recently issued a circular letter, “Charges for Personal Protective Equipment by Participating Providers”.  In support with the letter, Empire is sharing with participating providers their responsibilities and working with providers to report the findings to DFS.
COVID-19 Information Administrative Aug 25, 2020

Empire contracted Air Ambulance providers

December 2020 Empire Provider News Administrative Dec 1, 2020

Empire Contracted Ambulance Providers

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Patient360 Enhancement for Medical Providers

March 2020 Empire Provider News Administrative Mar 1, 2020

Videos to engage patients about preventive care available on empireblue.com

December 2020 Empire Provider News Administrative Dec 1, 2020

Empire CRA Program Update: Medical chart collection for ACA members due March 31, 2020

March 2020 Empire Provider News Administrative Mar 1, 2020

Clinical practice and preventive health guidelines available on empireblue.com

December 2020 Empire Provider News Administrative Dec 1, 2020

Modifier use reminders

March 2020 Empire Provider News Administrative Mar 1, 2020

New Digital Provider Enrollment tool added to Availity for New York

October 2020 Empire Provider News Administrative Oct 1, 2020

Coordination of Care

December 2020 Empire Provider News Administrative Dec 1, 2020

Important coding reminder for Walk-In Retail Health Clinics

March 2020 Empire Provider News Administrative Mar 1, 2020

Members’ Rights and Responsibilities

December 2020 Empire Provider News Administrative Dec 1, 2020

Important Information about Utilization Management

December 2020 Empire Provider News Administrative Dec 1, 2020

Case Management Program

December 2020 Empire Provider News Administrative Dec 1, 2020

New Blue HPN® network included in plans available for employee open enrollment Fall 2020

October 2020 Empire Provider News Administrative Oct 1, 2020

Charges for Personal Protective Equipment by Participating Providers

October 2020 Empire Provider News Administrative Oct 1, 2020

Electronic member ID cards available on the Availity Portal

October 2020 Empire Provider News Administrative Oct 1, 2020

Empire Chat: A fast, easy way to have your questions answered

October 2020 Empire Provider News Administrative Oct 1, 2020

Empire's new digital online scheduling feature is now available

January 2021 Empire Provider News Administrative Jan 1, 2021

Find out in seconds why your claim denied

January 2021 Empire Provider News Administrative Jan 1, 2021
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