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Provider Communications

Articles Category: Products & Programs

Title Publication Category Date

Shine Light on Depression: school-based suicide prevention initiative

February 2020 Empire Provider News Behavioral Health Feb 1, 2020

Empire Adopts MCG Care Guidelines for Behavioral Health Services

June 2018 Empire Provider Newsletter Behavioral Health May 30, 2018

Outpatient visits

June 2018 Empire Provider Newsletter Behavioral Health May 30, 2018

Member Satisfaction with Behavioral Health Outpatient Services

March 2019 Empire Provider Newsletter Behavioral Health Mar 1, 2019

Importance of behavioral healthcare after-hours messaging

April 2022 Newsletter Behavioral Health Apr 1, 2022

Register today for a Racial Trauma Forum hosted by Empire and Motivo on October 28, 2020

Racial Trauma Forum Invitation Behavioral Health Oct 14, 2020

Webinar: How to Leverage Telehealth to Care for Behavioral Health Patients During COVID-19 and Beyond

N/A Behavioral Health Jun 1, 2020

Empire Enhances Process for Submitting Behavioral Health Authorizations - Now Available

June 2020 Empire Provider News Behavioral Health Jun 1, 2020

Follow-Up after Hospitalization for Mental Illness

June 2020 Empire Provider News Behavioral Health Jun 1, 2020

Access requirements for behavioral healthcare services

December 2020 Empire Provider News Behavioral Health Dec 1, 2020

Access requirements for Behavioral Healthcare services

September 2019 Empire Provider News Behavioral Health Sep 1, 2019

The heath of millennials: Trends in behavioral health conditions

April 2021 Newsletter Behavioral Health Apr 1, 2021

Empire engages with Alliant Health Solutions

August 2018 Empire Provider Newsletter Behavioral Health Aug 1, 2018

New Eating Disorder Service Available to Empire Members

August 2018 Empire Provider Newsletter Behavioral Health Aug 1, 2018

Empire to update formulary lists for commercial health plan pharmacy benefit

September 2020 Empire Provider News Pharmacy Sep 1, 2020

Updates for specialty pharmacy effective September 1, 2021

Material adverse change (MAC) notification
June 2021 Newsletter Pharmacy Jun 1, 2021

Empire expands specialty pharmacy medical step therapy drug list

February 2019 Empire Provider Newsletter Pharmacy Feb 1, 2019

Designated specialty pharmacy network updates

June 2021 Newsletter Pharmacy Jun 1, 2021

Empire expands specialty pharmacy prior authorization list

February 2019 Empire Provider Newsletter Pharmacy Feb 1, 2019

Pharmacy information available on empireblue.com

June 2021 Newsletter Pharmacy Jun 1, 2021

Clinical criteria updates for specialty pharmacy

February 2019 Empire Provider Newsletter Pharmacy Feb 1, 2019

Prior authorization updates for specialty pharmacy are available

August 2020 Empire Provider News Pharmacy Aug 1, 2020

Pharmacy information available on empireblue.com

February 2019 Empire Provider Newsletter Pharmacy Feb 1, 2019

Empire to update formulary lists for commercial health plan pharmacy benefit

August 2020 Empire Provider News Pharmacy Aug 1, 2020

Voluntary Site of Care outreach for Oncology Checkpoint Inhibitors beginning August 1, 2020

August 2020 Empire Provider News Pharmacy Aug 1, 2020

Empire expands Specialty Pharmacy Clinical Site of Care (Level of Care) drug list

June 2018 Empire Provider Newsletter Pharmacy May 30, 2018

Clinical Criteria updates for specialty pharmacy are available

August 2020 Empire Provider News Pharmacy Aug 1, 2020

Empire expands specialty pharmacy prior authorization list

June 2018 Empire Provider Newsletter Pharmacy May 30, 2018

Pharmacy information available on empireblue.com

August 2020 Empire Provider News Pharmacy Aug 1, 2020

Reminder: Empire accepts prior authorization requests for prescription medications online

June 2018 Empire Provider Newsletter Pharmacy May 30, 2018

Pharmacy information available on empireblue.com/provider

June 2018 Empire Provider Newsletter Pharmacy May 30, 2018

Pharmacy Prior Authorization processing to transition to Empire's Pharmacy Benefit Manager: IngenioRx, Inc.

February 2020 Empire Provider News Pharmacy Feb 1, 2020

Empire to update formulary lists for commercial health plan pharmacy benefit

February 2020 Empire Provider News Pharmacy Feb 1, 2020

Clinical Criteria updates for specialty pharmacy are available

February 2020 Empire Provider News Pharmacy Feb 1, 2020

Some of your patients will begin moving to IngenioRx in Q2 2019

March 2019 Empire Provider Newsletter Pharmacy Mar 1, 2019

Important update to Empire’s commercial drug lists

March 2019 Empire Provider Newsletter Pharmacy Mar 1, 2019

Important reminder regarding Specialty Pharmacy clinical site of care program

March 2019 Empire Provider Newsletter Pharmacy Mar 1, 2019

Clinical criteria updates for specialty pharmacy

March 2019 Empire Provider Newsletter Pharmacy Mar 1, 2019

Certain specialty medication precertification requests may require additional documentation

July 2021 Newsletter Pharmacy Jul 1, 2021

Clinical Criteria updates for specialty pharmacy

Material adverse change (MAC) notification
July 2021 Newsletter Pharmacy Jul 1, 2021

Updates for specialty pharmacy are effective October 1, 2021

Material adverse change (MAC) notification
July 2021 Newsletter Pharmacy Jul 1, 2021

Designated specialty pharmacy network updates effective October 1, 2021

Material adverse change (MAC) notification
July 2021 Newsletter Pharmacy Jul 1, 2021

Pharmacy information available on empireblue.com

December 2019 Empire Provider News Pharmacy Dec 1, 2019

Clinical Criteria updates for specialty pharmacy are available

December 2019 Empire Provider News Pharmacy Dec 1, 2019

Specialty pharmacy updates - April 2022

Material Adverse Change (MAC)

April 2022 Newsletter Pharmacy Apr 1, 2022

Reminder on Botox® for Empire members

April 2022 Newsletter Pharmacy Apr 1, 2022

Pharmacy information available on empireblue.com

April 2022 Newsletter Pharmacy Apr 1, 2022

Clinical Criteria updates for specialty pharmacy

Material Adverse Change (MAC) Notification
March 2021 Empire Provider News Pharmacy Mar 1, 2021

Some HIV medication combinations may require prior authorization

March 2021 Empire Provider News Pharmacy Mar 1, 2021

Prior authorization updates for specialty pharmacy effective September 1, 2020

June 2020 Empire Provider News Pharmacy Jun 1, 2020

Updates for Specialty Pharmacy are available

Material Adverse Change (MAC) Notification
March 2021 Empire Provider News Pharmacy Mar 1, 2021

Clinical Criteria updates for specialty pharmacy are available

June 2020 Empire Provider News Pharmacy Jun 1, 2020

Pharmacy information available on empireblue.com

June 2020 Empire Provider News Pharmacy Jun 1, 2020

Pharmacy Benefit Manager Change

July 2019 Empire Provider News Pharmacy Jul 1, 2019

Clinical criteria updates for specialty pharmacy

July 2019 Empire Provider News Pharmacy Jul 1, 2019

Updates for specialty pharmacy are available - September 2021

Material adverse change (MAC) notification

September 2021 Newsletter Pharmacy Sep 1, 2021

Empire Announces Changes in Medical Non-Oncology Specialty Drug Reviews Effective June 15, 2019

June 2019 Empire Provider Newsletter Pharmacy Jun 1, 2019

Clinical Criteria updates for specialty pharmacy

Material adverse change (MAC) notification
September 2021 Newsletter Pharmacy Sep 1, 2021

Empire expands specialty pharmacy prior authorization list

June 2019 Empire Provider Newsletter Pharmacy Jun 1, 2019

Pharmacy information available on empireblue.com

June 2019 Empire Provider Newsletter Pharmacy Jun 1, 2019

Updated Coverage for HIV PrEP medications

July 2020 Empire Provider News Pharmacy Jul 1, 2020

Prior authorization updates for specialty pharmacy are available

July 2020 Empire Provider News Pharmacy Jul 1, 2020

Clinical Criteria coding updates for specialty pharmacy are available

July 2019 Empire Provider News Pharmacy Jul 1, 2019

Clinical Criteria updates for specialty pharmacy

Material Adverse Change (MAC)
December 2021 Newsletter Pharmacy Dec 1, 2021

Specialty pharmacy updates - December 2021

Material Adverse Change (MAC)
December 2021 Newsletter Pharmacy Dec 1, 2021

Pharmacy information available on empireblue.com

December 2021 Newsletter Pharmacy Dec 1, 2021

Simplifying medication prior authorization processes

January 2019 Empire Provider Newsletter Pharmacy Jan 1, 2019

Update regarding drugs not approved by the FDA

January 2019 Empire Provider Newsletter Pharmacy Jan 1, 2019

Pharmacy information available on empireblue.com

January 2019 Empire Provider Newsletter Pharmacy Jan 1, 2019

Specialty dose rounding program for certain oncology medications

August 2021 Newsletter Pharmacy Aug 1, 2021

Clinical Criteria updates for specialty pharmacy

Material adverse change (MAC) notification
October 2021 Newsletter Pharmacy Oct 1, 2021

Specialty dose rounding program for certain non-oncology medications beginning August 1, 2021

August 2021 Newsletter Pharmacy Aug 1, 2021

Designated specialty pharmacy network updates effective January 1, 2022

Material adverse change (MAC) notification

October 2021 Newsletter Pharmacy Oct 1, 2021

Immune globulin adjusted body weight dosing program beginning August 1, 2021

August 2021 Newsletter Pharmacy Aug 1, 2021

Specialty pharmacy updates - October 2021

Material adverse change (MAC) notification
October 2021 Newsletter Pharmacy Oct 1, 2021

Remaining members will transition to new PBM, IngenioRx, on January 1, 2020

November 2019 Empire Provider News Pharmacy Nov 1, 2019

Clinical criteria updates for specialty pharmacy

Material adverse change (MAC) notification

August 2021 Newsletter Pharmacy Aug 1, 2021

Pharmacy information available on empireblue.com

October 2021 Newsletter Pharmacy Oct 1, 2021

Prior authorization updates for specialty pharmacy are available

November 2019 Empire Provider News Pharmacy Nov 1, 2019

Empire to update formulary lists for commercial health plan pharmacy benefit

August 2021 Newsletter Pharmacy Aug 1, 2021

Clinical Criteria updates for specialty pharmacy are available

November 2019 Empire Provider News Pharmacy Nov 1, 2019

Updates for specialty pharmacy effective November 1, 2021

August 2021 Newsletter Pharmacy Aug 1, 2021

Pharmacy information available on empireblue.com

August 2021 Newsletter Pharmacy Aug 1, 2021

Prior authorization updates for specialty pharmacy are available

May 2020 Empire Provider News Pharmacy May 1, 2020

Empire accepts electronic prior authorization requests for prescription medications online

December 2018 Empire Provider Newsletter Pharmacy Dec 1, 2018

Introducing the new Clinical Criteria page for injectable, infused or implanted drugs

December 2018 Empire Provider Newsletter Pharmacy Dec 1, 2018

Pharmacy information available on empireblue.com

December 2018 Empire Provider Newsletter Pharmacy Dec 1, 2018

Empire specialty pharmacy medical step therapy drug list - clarification

October 2019 Empire Provider News Pharmacy Oct 1, 2019

Important update to Empire’s commercial drug lists

October 2019 Empire Provider News Pharmacy Oct 1, 2019

Pharmacy information available on empireblue.com

October 2019 Empire Provider News Pharmacy Oct 1, 2019

Clinical Criteria updates for specialty pharmacy

Material Adverse Change (MAC)
March 2022 Newsletter Pharmacy Mar 1, 2022

Correction to February 2022 specialty pharmacy updates

Material Adverse Change (MAC)
March 2022 Newsletter Pharmacy Mar 1, 2022

Specialty pharmacy updates – March 2022

Material Adverse Change (MAC)
March 2022 Newsletter Pharmacy Mar 1, 2022

Prior authorization updates for specialty pharmacy - effective March 1, 2021

Material Adverse Change (MAC) Notification
December 2020 Empire Provider News Pharmacy Dec 1, 2020

Empire updates formulary lists for commercial health plan pharmacy benefit

October 2020 Empire Provider News Pharmacy Oct 1, 2020

Clinical Criteria updates for specialty pharmacy are available

Material Adverse Change (MAC) Notification
December 2020 Empire Provider News Pharmacy Dec 1, 2020

Designated Specialty Pharmacies in 2021

Material Adverse Change
October 2020 Empire Provider News Pharmacy Oct 1, 2020

Reminder: Company requires National Drug Code for professional and facility outpatient claims effective December 11, 2020

Material Adverse Change (MAC) Notification
December 2020 Empire Provider News Pharmacy Dec 1, 2020

National Drug Code requirement on outpatient claims

Material Adverse Change
October 2020 Empire Provider News Pharmacy Oct 1, 2020

Pharmacy information available on empireblue.com

December 2020 Empire Provider News Pharmacy Dec 1, 2020
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