New York
Provider Communications

Articles Category: Administrative

Title Publication Category Date

2020 Network Changes

December 2019 Empire Provider News Administrative Dec 1, 2019

A special thank you to Care Providers

Thank you for your tireless efforts in keeping our country healthy. For all you do, we would like to share a message of our gratitude.

COVID-19 Information Administrative Jun 1, 2020

Additional improvements coming to empireblue.com

November 2019 Empire Provider News Administrative Nov 1, 2019

Additional Support Available for Members with Rare Conditions

August 2018 Empire Provider Newsletter Administrative Aug 1, 2018

Announcing a New Network - Connection

December 2019 Empire Provider News Administrative Dec 1, 2019

Anthem Announces Early Launch of IngenioRx

N/A Administrative Jan 30, 2019

Anthem, Inc. acquires Beacon Health Options

N/A Administrative Mar 2, 2020

Anthem, Inc. to acquire Beacon Health Options

N/A Administrative Jun 6, 2019

Anthem, Inc., Empire's parent company, has tapped Paul Marchetti to lead company’s overall care transformation strategy

November 2018 Empire Network eUpdate Administrative Nov 1, 2018

Anthem, Inc., Empire’s parent company, acquires Beacon Health Options

April 2020 Empire Provider News Administrative Apr 1, 2020

Appointment access standards for PCPs, specialty care and behavioral health practitioners

January 2020 Empire Provider News Administrative Jan 1, 2020

Appropriate coding helps provide a comprehensive picture of patients’ health

August 2020 Empire Provider News Administrative Aug 1, 2020

Appropriate coding helps provide a comprehensive picture of patients’ health

November 2019 Empire Provider News Administrative Nov 1, 2019

ATTENTION! Availity launches additional changes to the new look to our Medical Attachment submission tool

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Attention: Revised New York State Department of Health Clauses for Managed Care Provider/IPA/ACO Contracts and Amendment

March 2020 Empire Provider News Administrative Mar 1, 2020

Attention: Updated or New Fee Schedules for Commercial products

March 2019 Empire Provider Newsletter Administrative Mar 1, 2019

Attention: Updated or New Fee Schedules for Commercial products

January 2019 Empire Provider Newsletter Administrative Jan 1, 2019

Attention: Updated or New Fee Schedules for Commercial products

August 2018 Empire Provider Newsletter Administrative Aug 1, 2018

Attention: Updated or New Fee Schedules for Commercial products - REVISED DATE

October 2018 Empire Provider Newsletter Administrative Oct 1, 2018

Availity as Empire’s EDI Gateway

October 2018 Empire Provider Newsletter Administrative Oct 1, 2018

Availity EDI Gateway Webinars Scheduled

October 2018 Empire Provider Newsletter Administrative Oct 1, 2018

Availity is now our designated EDI Gateway

June 2018 Empire Provider Newsletter Administrative May 30, 2018

Availity Portal Notification Center

June 2020 Empire Provider News Administrative Jun 1, 2020

Availity providers can now receive and respond to medical record requests for post pay audit February 10, 2020

January 2020 Empire Provider News Administrative Jan 1, 2020

Availity to serve as EDI entry point for electronic submissions

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Be sure to notify Empire of changes to your demographic data

June 2020 Empire Provider News Administrative Jun 1, 2020

Be sure to verify your demographic information

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Benefits to be available for chronic care management and advance care planning services effective February 23, 2019

January 2019 Empire Provider Newsletter Administrative Jan 1, 2019

Blue Access Expands to Include Large Groups

December 2019 Empire Provider News Administrative Dec 1, 2019

Case Management Program

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Change coming to Claim Status Inquiry and Secure Messaging on the Availity Portal

June 2019 Empire Provider Newsletter Administrative Jun 1, 2019

Changes to Annual Verification Process

July 2020 Empire Provider News Administrative Jul 1, 2020

Changes to timely filing requirements for Commercial plans for all claims submitted to plan on or after October 1, 2019

November 2019 Empire Provider News Administrative Nov 1, 2019

Changes to timely filing requirements for Medicare Advantage

July 2019 Empire Provider News Administrative Jul 1, 2019

Charges for Personal Protective Equipment by Participating Providers

October 2020 Empire Provider News Administrative Oct 1, 2020

Claims Status Listing & Remittance Inquiry Updates for Atypical Providers

July 2020 Empire Provider News Administrative Jul 1, 2020

Clinical practice and preventive health guidelines available on empireblue.com/provider

December 2019 Empire Provider News Administrative Dec 1, 2019

Clinical practice and preventive health guidelines available online

February 2019 Empire Provider Newsletter Administrative Feb 1, 2019

Clinical practice and preventive health guidelines available online

March 2019 Empire Provider Newsletter Administrative Mar 1, 2019

Clinical practice and preventive health guidelines available online

June 2019 Empire Provider Newsletter Administrative Jun 1, 2019

Clinical practice and preventive health guidelines available online

January 2019 Empire Provider Newsletter Administrative Jan 1, 2019

Clinical practice and preventive health guidelines available online

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Clinical practice and preventive health guidelines available online

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Clinical practice and preventive health guidelines available online

April 2019 Empire Provider Newsletter Administrative Apr 1, 2019

Clinical Validation - Professional

July 2019 Empire Provider News Administrative Jul 1, 2019

Coding Tip for Psychological and Neuropsychological Testing

December 2019 Empire Provider News Administrative Dec 1, 2019

Coming Soon: Empire Electronic Attachments

June 2019 Empire Provider Newsletter Administrative Jun 1, 2019

Coming Soon: Enhance your Prior Authorization and Inpatient Admission

August 2020 Empire Provider News Administrative Aug 1, 2020

Company works to simplify payment recovery process for National Accounts membership

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

ConditionCare Program Benefits Patients and Physicians

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Coordination of Care

December 2019 Empire Provider News Administrative Dec 1, 2019

Coordination of Care

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

COVID-19 Information repository for Empire Care Providers

May 2020 Empire Provider News Administrative May 1, 2020

CRA Reporting Update: 2019 Program Year Progression - What’s in it for you and your patients?

July 2019 Empire Provider News Administrative Jul 1, 2019

CRA Reporting Update: 2020 Program Year Progression - What’s in it for you and your patients?

July 2020 Empire Provider News Administrative Jul 1, 2020

CRA reporting update: 2020 prospective program continues

September 2020 Empire Provider News Administrative Sep 1, 2020

CRA Reporting Update: New guidance on telephone-only service CPT codes for Risk Adjustment Program

October 2020 Empire Provider News Administrative Oct 1, 2020

EDI gateway migration deadline is September 15, 2020

September 2020 Empire Provider News Administrative Sep 1, 2020

Electronic Claims Submission - Clinical Laboratory Improvement Amendments (CLIA)

August 2020 Empire Provider News Administrative Aug 1, 2020

Electronic member ID cards available on the Availity Portal

October 2020 Empire Provider News Administrative Oct 1, 2020

Electronic Member ID Cards: Easy online access on the Availity Portal

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Electronic Member ID Cards: Online option available on Availity

October 2018 Empire Provider Newsletter Administrative Oct 1, 2018

Empire announces a new network - Blue Access

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Empire announces changes to the Individual Health Benefit Plans

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Empire BCBS HealthPlus to be removed from Availity’s Payer Menu

December 2019 Empire Provider News Administrative Dec 1, 2019

Empire Chat: A fast, easy way to have your questions answered

October 2020 Empire Provider News Administrative Oct 1, 2020

Empire Commercial Risk Adjustment (CRA) Prospective Program Update: Assessing Your Patients for Risk Adjustable Conditions

May 2020 Empire Provider News Administrative May 1, 2020

Empire continues focus on updates to our public provider website

April 2020 Empire Provider News Administrative Apr 1, 2020

Empire Contracted Ambulance Providers

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Empire Covers HIV PrEP Medications at 100% for prevention

June 2020 Empire Provider News Administrative Jun 1, 2020

Empire CRA Program Update: Medical chart collection for ACA members due March 31, 2020

March 2020 Empire Provider News Administrative Mar 1, 2020

Empire CRA Program Update: Retrospective Program Begins; Prospective Program Continues

June 2020 Empire Provider News Administrative Jun 1, 2020

Empire CRA Reporting Update: Accurate coding helps provide a comprehensive picture of patients’ health and services provided

April 2019 Empire Provider Newsletter Administrative Apr 1, 2019

Empire CRA Reporting Update: Health Assessment requests for 2019 / Alternative reporting engagement

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Empire CRA Reporting Update: Retrospective Program begins

June 2019 Empire Provider Newsletter Administrative Jun 1, 2019

Empire CRA Reporting Update: Retrospective Program continues

October 2019 Empire Provider News Administrative Oct 1, 2019

Empire CRA Reporting Update: Risk Adjustment Data Validation (RADV) Audit happening now

September 2019 Empire Provider News Administrative Sep 1, 2019

Empire customization's to MCG care guidelines 23rd edition

August 2019 Empire Provider News Administrative Aug 1, 2019

Empire Electronic Attachments - X12 275 5010

August 2020 Empire Provider News Administrative Aug 1, 2020

Empire engages Matrix to conduct mobile health clinics and in-home assessments for targeted members

October 2019 Empire Provider News Administrative Oct 1, 2019

Empire fights opioid addiction: Extension for Community Healthcare Outcomes and Quality Medication-Assisted Therapy

October 2018 Empire Provider Newsletter Administrative Oct 1, 2018

Empire launches additional changes to empireblue.com for Q2

June 2019 Empire Provider Newsletter Administrative Jun 1, 2019

Empire launches additional changes to empireblue.com in March

March 2019 Empire Provider Newsletter Administrative Mar 1, 2019

Empire launches additional changes to empireblue.com in October

October 2018 Empire Provider Newsletter Administrative Oct 1, 2018

Empire launches additional changes to empireblue.com in September

September 2018 Empire Network eUpdate Administrative Aug 31, 2018

Empire launches additional changes to empireblue.com/provider

October 2019 Empire Provider News Administrative Oct 1, 2019

Empire launches Sydney on September 1; New app offers better digital health care support to members

September 2019 Empire Provider News Administrative Sep 1, 2019

Empire SOAP Notes/Health Assessments for 2019 calendar year are due February 15, 2020

February 2020 Empire Provider News Administrative Feb 1, 2020

Empire streamlines member identification cards

June 2018 Empire Provider Newsletter Administrative May 30, 2018

Empire Suspends Certain Authorization Requirements to Aid NYS COVID-19 Response

COVID-19 Information Administrative Mar 27, 2020

Empire to change ID numbers for City of New York members

June 2020 Empire Provider News Administrative Jun 1, 2020

Empire to enhance automated claim edits for professional claims

August 2018 Empire Provider Newsletter Administrative Aug 1, 2018

Empire to enhance claim edits for outpatient facility claims

February 2019 Empire Provider Newsletter Administrative Feb 1, 2019

Empire transitioning to Availity EDI Gateway

August 2018 Empire Provider Newsletter Administrative Aug 1, 2018

Empire Waives Cost Share for COVID-19 Treatment (Updated May 29, 2020)

Effective April 1, we expanded coverage for our members undergoing treatment related to a COVID-19 diagnosis, which covers the waiver of cost shares for COVID-19 treatment received through December 31, 2020.
COVID-19 Information Administrative May 29, 2020

Empire Works to Simplify Payment Recovery Process for National Accounts Membership

December 2019 Empire Provider News Administrative Dec 1, 2019

Empire Works to Simplify Payment Recovery Process for National Accounts Membership

July 2019 Empire Provider News Administrative Jul 1, 2019

Enhanced medical records submission process to support claims processing

September 2020 Empire Provider News Administrative Sep 1, 2020

Explore new enhancements to the Education and Reference Center

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Explore the updates to the Medical Attachment Tool

March 2019 Empire Provider Newsletter Administrative Mar 1, 2019
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