New York
Provider Communications

Articles Category: Administrative

Title Publication Category Date

Attention lab providers: COVID-19 update regarding reimbursement

Material Adverse Change (MAC)
December 2022 Newsletter Administrative Dec 1, 2022

Important information about utilization management

December 2022 Newsletter Administrative Dec 1, 2022

State of Connecticut employer group - BlueCare Prime update

December 2022 Newsletter Administrative Dec 1, 2022

IngenioRx will become CarelonRx on January 1, 2023

December 2022 Newsletter Administrative Dec 1, 2022

CAA: Timely updates help keep our provider directories current

December 2022 Newsletter Administrative Dec 1, 2022

Member assessment of PCP after-hours messaging in 2022

December 2022 Newsletter Administrative Dec 1, 2022

Clinical practice and preventive health guidelines available on empireblue.com

December 2022 Newsletter Administrative Dec 1, 2022

Signature requirements for laboratory orders or requisitions

December 2022 Newsletter Administrative Dec 1, 2022

Case management program

December 2022 Newsletter Administrative Dec 1, 2022

Coordination of care

December 2022 Newsletter Administrative Dec 1, 2022

Member’s assessment of behavioral healthcare after-hours messaging in 2022

December 2022 Newsletter Administrative Dec 1, 2022

Members’ rights and responsibilities

December 2022 Newsletter Administrative Dec 1, 2022

Physician Office Lab (POL) Listing - Updates Effective February 1, 2023

November 2022 Newsletter Administrative Nov 1, 2022

Support documentation for AIM prior authorization requests

November 2022 Newsletter Administrative Nov 1, 2022

Mail is being forwarded to new post office box addresses for one year

November 2022 Newsletter Administrative Nov 1, 2022

CAA: Keep your provider directory information up to date

November 2022 Newsletter Administrative Nov 1, 2022

Claims status message enhancements: Providing clear descriptions and actionable next steps

November 2022 Newsletter Digital Tools Nov 1, 2022

Authorization application enhancements: Faster, easier, and more efficient

November 2022 Newsletter Digital Tools Nov 1, 2022

Submit digital attachments within 7 calendar days for claims filed with a PWK segment indicator

November 2022 Newsletter Digital Tools Nov 1, 2022

Now, you can submit one electronic claim dispute for multiple claims and access correspondence digitally, too

November 2022 Newsletter Digital Tools Nov 1, 2022

Visit the Provider Learning Hub to view our latest learning opportunities

November 2022 Newsletter Digital Tools Nov 1, 2022

Remote EMR access service for HEDIS

November 2022 Newsletter Digital Tools Nov 1, 2022

Register for our upcoming CME webinar about low back pain management

CME webinar about low back pain management Administrative Oct 7, 2022

Physician Office Lab (POL) List - October updates postponed

October 2022 Newsletter Administrative Oct 1, 2022

Monkeypox and smallpox vaccines: Product code on claims

October 2022 Newsletter Administrative Oct 1, 2022

Precertification list change

Material Adverse Change (MAC)
October 2022 Newsletter Administrative Oct 1, 2022

National Accounts 2023 Pre-certification list

October 2022 Newsletter Administrative Oct 1, 2022

CAA: Review your online provider directory information

October 2022 Newsletter Administrative Oct 1, 2022

The Provider Learning Hub is here

October 2022 Newsletter Digital Tools Oct 1, 2022

Continuing to explore the intersection of race and disability

Continuing to Explore the Intersection of Race and Disability forum - New York Administrative Sep 9, 2022

Continuing to explore the intersection of race and disability

September 2022 Newsletter Administrative Sep 1, 2022

Monkeypox resources and recommendations for our care providers

September 2022 Newsletter Administrative Sep 1, 2022

New patient evaluation and management services when reported for the same patient within the last three years

September 2022 Newsletter Administrative Sep 1, 2022

Drug code billing reminder

September 2022 Newsletter Administrative Sep 1, 2022

Important information about women’s preventive care visits

September 2022 Newsletter Administrative Sep 1, 2022

Empire to accept Hospital in Home services

September 2022 Newsletter Administrative Sep 1, 2022

CAA: Current provider directory information is key for members and providers to engage with you seamlessly

September 2022 Newsletter Administrative Sep 1, 2022

Updates to the Claim Attachment workflow

September 2022 Newsletter Digital Tools Sep 1, 2022

Correction: Physician Office Lab list updates effective October 1, 2022

Material Adverse Change (MAC)
August 2022 Newsletter Administrative Aug 1, 2022

Timely updates help keep our provider directories current

August 2022 Newsletter Administrative Aug 1, 2022

Introducing the Provider Learning Hub

August 2022 Newsletter Digital Tools Aug 1, 2022

Add supporting documents directly to your claims with the new Claims Status Send Attachments feature

August 2022 Newsletter Digital Tools Aug 1, 2022

Performance enhancements to the authorization application on Availity Essentials

August 2022 Newsletter Digital Tools Aug 1, 2022

Join us for our next clinical quality in practice webinar

Join us for our next clinical quality in practice webinar Administrative Jul 20, 2022

Physician Office Lab Listing - updates effective August 1, 2022

July 2022 Newsletter Administrative Jul 1, 2022

Provider manual updated effective October 1, 2022

July 2022 Newsletter Administrative Jul 1, 2022

Introducing Elevance Health - Focusing on whole health and its most powerful drivers

July 2022 Newsletter Administrative Jul 1, 2022

Help patients heal from the comfort of home with Hospital in Home care

July 2022 Newsletter Administrative Jul 1, 2022

Updates to edits associated with implants

July 2022 Newsletter Administrative Jul 1, 2022

Enhanced reimbursement for voluntary Cancer Care Quality program to be discontinued effective December 31, 2022

July 2022 Newsletter Administrative Jul 1, 2022

Update to facility editing: HCPCS code G0463

July 2022 Newsletter Administrative Jul 1, 2022

CAA: Keep your provider directory information current

July 2022 Newsletter Administrative Jul 1, 2022

More potato chips, sugary drinks, and less physical activity are key contributors to childhood obesity

July 2022 Newsletter Administrative Jul 1, 2022

Clearing up coding confusion for diabetic retinal screenings

July 2022 Newsletter Administrative Jul 1, 2022

Coming soon: The Empire BlueCross BlueShield Provider Learning Hub makes Availity learning easier

July 2022 Newsletter Digital Tools Jul 1, 2022

Enhancing claims attachment processes through digital applications

July 2022 Newsletter Digital Tools Jul 1, 2022

Introducing Elevance Health — Focusing on whole health and its most powerful drivers

Elevance Health Administrative Jun 16, 2022

Exploring the Intersection of Race and Disability

Register today for a forum on Exploring the Intersection of Race and Disability on June 22, 2022.
Exploring the Intersection of Race and Disability forum Administrative Jun 8, 2022

Provider outreach to validate your provider data

June 2022 Newsletter Administrative Jun 1, 2022

Evaluation and management services for COVID testing - professional

Material adverse change (MAC)

June 2022 Newsletter Administrative Jun 1, 2022

Exploring the Intersection of Race and Disability

June 2022 Newsletter Administrative Jun 1, 2022

Once-a-year testing is critically important to providing quality diabetes care

June 2022 Newsletter Administrative Jun 1, 2022

CAA: Provider directories accuracy is important

June 2022 Newsletter Administrative Jun 1, 2022

Empire announces changes to post-payment audits conducted on our behalf

May 2022 Newsletter Administrative May 1, 2022

Action required: Conversion to a new reimbursement system for outpatient facility services

May 2022 Newsletter Administrative May 1, 2022

Coding tips for reporting administration of Spravato®

May 2022 Newsletter Administrative May 1, 2022

CAA: Timely updates help keep our provider directories current

May 2022 Newsletter Administrative May 1, 2022

Primary care appointment access and open panels

May 2022 Newsletter Administrative May 1, 2022

Resources to support diverse patients and communities

May 2022 Newsletter Administrative May 1, 2022

May is national high blood pressure education month: We’ve got this!

May 2022 Newsletter Administrative May 1, 2022

Alcohol use disorder has a big cost

May 2022 Newsletter Administrative May 1, 2022

Information from Empire for Care Providers about COVID-19 - RETIRED as of November 8, 2022

As of November 8, 2022, THIS DOCUMENT WILL NO LONGER BE UPDATED.

Future updates regarding COVID-19 will appear in the monthly Provider News publication.

COVID-19 Information - Publication RETIRED as of November 8, 2022 Administrative Apr 20, 2022

Improving antibiotic use for acute respiratory infections in the outpatient setting

CME Webinar Offers CDC's Best Practices for Safe & Effective Antibiotic Prescribing - New York Administrative Apr 5, 2022

The Anthem, Inc. name is changing

April 2022 Newsletter Administrative Apr 1, 2022

HEDIS 2022: Summary of changes from NCQA

April 2022 Newsletter Administrative Apr 1, 2022

Catching up on routine vaccines

April 2022 Newsletter Administrative Apr 1, 2022

CAA: Update your provider directory information

April 2022 Newsletter Administrative Apr 1, 2022

Procedure searches in Find Care

April 2022 Newsletter Digital Tools Apr 1, 2022

City of New York Retirees Transition to NYC Medicare Advantage Plus Delayed

City of New York Retirees will NOT transition to NYC Medicare Advantage Plus on April 1, 2022. Additional updates on a new effective date will be made available at a later date.
Transition to NYC Medicare Advantage Plus Delayed Administrative Mar 15, 2022

The Anthem, Inc. name is changing

Our parent company's name is changing Administrative Mar 14, 2022

Exploring Implicit Bias in Healthcare for Historically Marginalized Communities

Register today for the Exploring Implicit Bias in Healthcare for Historically Marginalized Communities forum hosted by Empire and Motivo* for providers on March 16, 2022

Exploring Implicit Bias in Healthcare Administrative Mar 2, 2022

CAA: Have you reviewed your online provider directory information lately?

March 2022 Newsletter Administrative Mar 1, 2022

New! Vaccination resource page for providers

March 2022 Newsletter Administrative Mar 1, 2022

Updated Preventive Care Guidance regarding screening colonoscopies

March 2022 Newsletter Administrative Mar 1, 2022

Your influence matters: recommending cancer screenings to your patients

March 2022 Newsletter Administrative Mar 1, 2022

Understanding your patients’ differences is lifesaving

March 2022 Newsletter Administrative Mar 1, 2022

Simplifying requests for additional information

March 2022 Newsletter Digital Tools Mar 1, 2022

Enhancements to the Availity Authorization application are now available

March 2022 Newsletter Digital Tools Mar 1, 2022

Prepare for the CAA: Keep your provider directory information current

February 2022 Newsletter Administrative Feb 1, 2022

Heart disease is the number one killer of women

Share information with patients about taking an active role in their heart health
February 2022 Newsletter Administrative Feb 1, 2022

It is CAHPS survey time!

February 2022 Newsletter Administrative Feb 1, 2022

Cancer Care Navigator

February 2022 Newsletter Administrative Feb 1, 2022

City of New York Retirees will transition to NYC Medicare Advantage Plus offered through an alliance between Empire and EmblemHealth

Effective April 1, 2022, approximately 200,000 Medicare-eligible City of New York retirees across the United States will transition to the NYC Medicare Advantage Plus plan. Read important information about this change in the New York City Medicare Advantage announcement.

City of New York Retirees Transition to NYC Medicare Advantage Plus Administrative Jan 5, 2022

Blue High Performance Network name changing for 2022

January 2022 Newsletter Administrative Jan 1, 2022

Well-child visits: Know the numbers

January 2022 Newsletter Administrative Jan 1, 2022

Empire is transitioning to the Availity Authorization App

Availity Authorization App improvements based on your feedback

Availity Authorization App improvements Administrative Dec 28, 2021

Prepare for the Consolidated Appropriations Act: Keep your provider directory information up to date

December 2021 Newsletter Administrative Dec 1, 2021

Facility option to receive verbal UM Notifications electronically

December 2021 Newsletter Administrative Dec 1, 2021

Submitting prior authorizations is getting easier

Empire is transitioning to the Availity Authorization app

December 2021 Newsletter Administrative Dec 1, 2021

Is prior authorization required?

Answering your questions about the new Availity Authorization app

December 2021 Newsletter Administrative Dec 1, 2021
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