New York
Provider Communications

Articles

Title	Publication	Category	Date
Your recommendation is key to encouraging cancer screenings for your female patients	October 2021 Newsletter	Administrative	Oct 1, 2021
Your influence matters: recommending cancer screenings to your patients	March 2022 Newsletter	Administrative	Mar 1, 2022
Why do patients stop taking their prescribed medications and what can you do to help them?	June 2019 Empire Provider Newsletter	Medicare	Jun 1, 2019
Why do patients stop taking their prescribed medications and what can you do to help them?	June 2019 Empire Provider Newsletter	Medicaid	Jun 1, 2019
Why do patients stop taking their prescribed medications and what can you do to help them?	April 2019 Empire Provider Newsletter	Administrative	Apr 1, 2019
When and how to initiate Medicare Advantage reopenings	December 2018 Empire Provider Newsletter	Medicare	Dec 1, 2018
What Matters Most: Improving the Patient Experience	June 2018 Empire Provider Newsletter	Medicaid	May 30, 2018
What Matters Most: Improving the Patient Experience	July 2021 Newsletter	Medicaid	Jul 1, 2021
What Matters Most: Improving the Patient Experience	October 2020 Empire Provider News	Administrative	Oct 1, 2020
What Matters Most: Improving the Patient Experience	October 2018 Empire Provider Newsletter	Administrative	Oct 1, 2018
What Matters Most online training course: improving patient experience	September 2020 Empire Provider News	Medicaid	Sep 1, 2020
Well-child visits: Know the numbers	January 2022 Newsletter	Administrative	Jan 1, 2022
Welcome to the Custom Learning Center in Availity	July 2020 Empire Provider News	Administrative	Jul 1, 2020
Webinars for New York Department of Health behavioral health carve-in for Medicaid Advantage Plus	November 2022 Newsletter	Medicaid	Nov 1, 2022
Webinars for New York Department of Health behavioral health carve-in for Medicaid Advantage Plus	November 2022 Newsletter	Medicare	Nov 1, 2022
Webinars for New York Department of Health behavioral health carve-in for Medicaid Advantage Plus	October 2022 Newsletter	Medicaid	Oct 1, 2022
Webinars for New York Department of Health behavioral health carve-in for Medicaid Advantage Plus	October 2022 Newsletter	Medicare	Oct 1, 2022
Webinars for City of New York retirees transitioning to new Medicare Advantage plan (Updated 12/3/21)	December 2021 Newsletter	Medicare	Dec 1, 2021
Webinars for City of New York retirees transitioning to new Medicare Advantage plan	October 2021 Newsletter	Medicare	Oct 1, 2021
Webinars for City of New York retirees transitioning to new Medicare Advantage plan	November 2021 Newsletter	Medicare	Nov 1, 2021
Webinar: Introduction to Availity EDI Gateway services for Empire provider organizations	August 2018 Empire Provider Newsletter	Administrative	Aug 1, 2018
Webinar: How to Leverage Telehealth to Care for Behavioral Health Patients During COVID-19 and Beyond	N/A	Behavioral Health	Jun 1, 2020
Webinar recording now available for network providers on SBA loans and other federal relief programs in response to COVID-19 (Updated May 1, 2020) Empire hosted a provider webinar to share information and resources with its network providers regarding opportunities providers have to access loans through the U.S Small Business Administration (SBA) and other federal programs in response to the economic impact of COVID-19. Access the webinar recording using the password “health” to learn more about federal financial relief for providers.	COVID-19 Information - Publication RETIRED as of November 8, 2022	Administrative	Apr 28, 2020
Webinar recording now available for network providers on how to leverage telehealth to care for Behavioral Health patients during COVID-19 and beyond Empire hosted a provider webinar to share information and resources with Behavioral Health providers to assist with maximizing the telehealth experience. Access the webinar recording to learn more about leveraging telehealth for behavioral health services.	COVID-19 Information - Publication RETIRED as of November 8, 2022	Administrative	Jun 25, 2020
Waived copays, deductibles and coinsurance for CCM, complex CCM and TCM	August 2020 Empire Provider News	Medicare	Aug 1, 2020
Voluntary Site of Care outreach for Oncology Checkpoint Inhibitors beginning August 1, 2020	August 2020 Empire Provider News	Pharmacy	Aug 1, 2020
Voluntary recall of Philips Respironics CPAP machine, BiPAP machine, and ventilators	Voluntary recall of Philips Respironics CPAP machine, BiPAP machine, and ventilators	Administrative	Jun 25, 2021
Visit the Provider Learning Hub to view our latest learning opportunities	November 2022 Newsletter	Digital Tools	Nov 1, 2022
Virtual Visits - Professional and Facility Material adverse change (MAC) notification	August 2021 Newsletter	Reimbursement Policies	Aug 1, 2021
Viral suppression rates improve in patients with HIV in the US,while disparities continue to exist	December 2018 Empire Provider Newsletter	Medicaid	Dec 1, 2018
Videos to engage patients about preventive care available on empireblue.com	December 2020 Empire Provider News	Administrative	Dec 1, 2020
Verifying eligibility for expanded hospice benefits	June 2018 Empire Provider Newsletter	Products & Programs	May 30, 2018
Verifying and updating your provider information	January 2020 Empire Provider News	Medicaid	Jan 1, 2020
Verifying and updating your provider information	January 2020 Empire Provider News	Medicare	Jan 1, 2020
Verifying and updating your provider information	December 2019 Empire Provider News	Administrative	Dec 1, 2019
Vaginal birth after cesarean shared decision-making aid available	October 2018 Empire Provider Newsletter	Medicaid	Oct 1, 2018
Vaginal Birth after Cesarean (VBAC) Certified Shared Decision Making Aid Available on the Web	August 2018 Empire Provider Newsletter	Administrative	Aug 1, 2018
Vaginal Birth after Cesarean (VBAC) Certified Shared Decision Making Aid Available on the Web	December 2018 Empire Provider Newsletter	Administrative	Dec 1, 2018
Utilization management tool available on Availity Payer Spaces: Authorization Rules Lookup tool	December 2021 Newsletter	Digital Tools	Dec 1, 2021
Utilization management authorization rule operations	September 2021 Newsletter	Medicare	Sep 1, 2021
Using SBIRT to address opioid and substance use disorders	August 2022 Newsletter	Medicaid	Aug 1, 2022
Use the Provider Maintenance Form to update your information	June 2018 Empire Provider Newsletter	Medicaid	May 30, 2018
Use the Provider Maintenance Form to update your information	August 2019 Empire Provider News	Medicaid	Aug 1, 2019
Use of modifier 25 when billing for visits that include preventive services and problem-oriented evaluation and management services	January 2023 Newsletter	Medicaid	Dec 30, 2022
Use of Imaging Studies for Low Back Pain (LBP)	April 2020 Empire Provider News	Medicaid	Apr 1, 2020
Use grouped CPT codes for AIM Specialty Health authorizations	February 2019 Empire Provider Newsletter	Medicare	Feb 1, 2019
US Antibiotic Awareness Week is November 11-18, 2019	October 2019 Empire Provider News	Federal Employee Plan (FEP)	Oct 1, 2019
US Antibiotic Awareness Week	November 2020 Empire Provider News	Administrative	Nov 1, 2020
Urinary tract infection toolkits are on the way	March 2022 Newsletter	Medicaid	Mar 1, 2022
Updates to the Claim Attachment workflow	September 2022 Newsletter	Digital Tools	Sep 1, 2022
Updates to the AIM Specialty Health musculoskeletal program clinical appropriateness guidelines	May 2021 Newsletter	Medicaid	May 1, 2021
Updates to the AIM Specialty Health musculoskeletal program clinical appropriateness guidelines	May 2021 Newsletter	Medicare	May 1, 2021
Updates to edits associated with implants	July 2022 Newsletter	Administrative	Jul 1, 2022
Updates to AIM Spine Surgery Clinical Appropriateness Guideline	November 2019 Empire Provider News	Medical Policy & Clinical Guidelines	Nov 1, 2019
Updates to AIM Specialty Health sleep disorder management clinical appropriateness *Material Adverse Change (MAC)*	June 2022 Newsletter	Medical Policy & Clinical Guidelines	Jun 1, 2022
Updates to AIM Specialty Health Radiation Oncology Clinical Appropriateness Guidelines Material Adverse Change (MAC)	January 2023 Newsletter	Medical Policy & Clinical Guidelines	Dec 30, 2022
Updates to AIM Specialty Health Radiation Oncology clinical appropriateness guideline Material Adverse Change (MAC)	December 2021 Newsletter	Medical Policy & Clinical Guidelines	Dec 1, 2021
Updates to AIM Specialty Health Musculoskeletal program clinical appropriateness guidelines	July 2021 Newsletter	Medicaid	Jul 1, 2021
Updates to AIM Specialty Health Musculoskeletal Interventional Pain Management clinical appropriateness guideline Material Adverse Change (MAC)	December 2021 Newsletter	Medical Policy & Clinical Guidelines	Dec 1, 2021
Updates to AIM Specialty Health musculoskeletal clinical appropriateness guidelines *Material Adverse Change (MAC)*	June 2022 Newsletter	Medical Policy & Clinical Guidelines	Jun 1, 2022
Updates to AIM Specialty Health Musculoskeletal - Interventional Pain Management Clinical Appropriateness Guidelines	January 2023 Newsletter	Medical Policy & Clinical Guidelines	Dec 30, 2022
Updates to AIM Specialty Health Cardiology clinical appropriateness guidelines Material Adverse Change (MAC)	December 2021 Newsletter	Medical Policy & Clinical Guidelines	Dec 1, 2021
Updates to AIM Specialty Health Cardiac Clinical Appropriateness Guidelines* Material adverse change Material Adverse Change (MAC)	January 2023 Newsletter	Medical Policy & Clinical Guidelines	Dec 30, 2022
Updates to AIM Specialty Health advanced imaging clinical appropriateness guidelines *Material Adverse Change (MAC)*	June 2022 Newsletter	Medical Policy & Clinical Guidelines	Jun 1, 2022
Updates to AIM Specialty Health Advanced Imaging Clinical Appropriateness Guidelines	June 2022 Newsletter	Medicaid	Jun 1, 2022
Updates to AIM Specialty Health Advanced Imaging Clinical Appropriateness Guidelines	June 2022 Newsletter	Medicare	Jun 1, 2022
Updates to AIM Specialty Health Advanced Imaging clinical appropriateness guidelines	December 2021 Newsletter	Medicaid	Dec 1, 2021
Updates to AIM Specialty Health Advanced Imaging clinical appropriateness guidelines	December 2021 Newsletter	Medicare	Dec 1, 2021
Updates to AIM Specialty Health Advanced Imaging Clinical Appropriateness Guidelines	January 2023 Newsletter	Medical Policy & Clinical Guidelines	Dec 30, 2022
Updates to AIM Sleep Disorder Management Clinical Appropriateness Guideline	June 2020 Empire Provider News	Medicaid	Jun 1, 2020
Updates to AIM Sleep Disorder Management Clinical Appropriateness Guideline	November 2019 Empire Provider News	Medical Policy & Clinical Guidelines	Nov 1, 2019
Updates to AIM Sleep Disorder Management Clinical Appropriateness Guideline	May 2020 Empire Provider News	Medical Policy & Clinical Guidelines	May 1, 2020
Updates to AIM Radiation Therapy Clinical Appropriateness Guideline	November 2019 Empire Provider News	Medical Policy & Clinical Guidelines	Nov 1, 2019
Updates to AIM Radiation Oncology: Proton Beam Therapy Clinical Appropriateness Guideline	August 2019 Empire Provider News	Medical Policy & Clinical Guidelines	Aug 1, 2019
Updates to AIM Radiation Oncology Clinical Appropriateness Guideline Material Adverse Change (MAC) Notification	December 2020 Empire Provider News	Medical Policy & Clinical Guidelines	Dec 1, 2020
Updates to AIM Musculoskeletal Surgery Clinical Appropriateness Guidelines	December 2018 Empire Provider Newsletter	Medical Policy & Clinical Guidelines	Dec 1, 2018
Updates to AIM Musculoskeletal Program Joint Surgery Clinical Appropriateness Guidelines	May 2020 Empire Provider News	Medical Policy & Clinical Guidelines	May 1, 2020
Updates to AIM Musculoskeletal Program Clinical Appropriateness Guidelines	June 2018 Empire Provider Newsletter	Products & Programs	May 30, 2018
Updates to AIM Musculoskeletal Program Clinical Appropriateness Guidelines	February 2020 Empire Provider News	Medical Policy & Clinical Guidelines	Feb 1, 2020
Updates to AIM Musculoskeletal Program Clinical Appropriateness Guidelines Material adverse change (MAC) notification	June 2021 Newsletter	Medical Policy & Clinical Guidelines	Jun 1, 2021
Updates to AIM MSK Interventional Pain Management Clinical Appropriateness Guideline	May 2020 Empire Provider News	Medical Policy & Clinical Guidelines	May 1, 2020
Updates to AIM Level of Care Musculoskeletal Surgery Clinical Appropriateness Guidelines	August 2018 Empire Provider Newsletter	Products & Programs	Aug 1, 2018
Updates to AIM Clinical Appropriateness Guidelines for Advanced Imaging	January 2021 Empire Provider News	Medicaid	Jan 1, 2021
Updates to AIM Clinical Appropriateness Guidelines for Advanced Imaging	January 2021 Empire Provider News	Medicare	Jan 1, 2021
Updates to AIM Cardiology Clinical Appropriateness Guidelines Material Adverse Change (MAC) Notification	December 2020 Empire Provider News	Medical Policy & Clinical Guidelines	Dec 1, 2020
Updates to AIM Advanced Oncologic Imaging Clinical Appropriateness Guideline	August 2019 Empire Provider News	Medical Policy & Clinical Guidelines	Aug 1, 2019
Updates to AIM Advanced Imaging of the Abdomen and Pelvis Clinical Appropriateness Guideline	November 2019 Empire Provider News	Medical Policy & Clinical Guidelines	Nov 1, 2019
Updates to AIM Advanced Imaging Clinical Appropriateness Guidelines	February 2020 Empire Provider News	Medical Policy & Clinical Guidelines	Feb 1, 2020
Updates to AIM Advanced Imaging Clinical Appropriateness Guidelines Material adverse change (MAC) notification	June 2021 Newsletter	Medical Policy & Clinical Guidelines	Jun 1, 2021
Updates to AIM Advanced Imaging Clinical Appropriateness Guidelines	July 2019 Empire Provider News	Medical Policy & Clinical Guidelines	Jul 1, 2019
Updates to AIM Advanced Imaging Clinical Appropriateness Guidelines	August 2019 Empire Provider News	Medical Policy & Clinical Guidelines	Aug 1, 2019
Updates to AIM Advanced Imaging Clinical Appropriateness Guidelines	August 2018 Empire Provider Newsletter	Products & Programs	Aug 1, 2018
Updates to AIM Advanced Imaging clinical appropriateness guideline Material Adverse Change (MAC)	December 2021 Newsletter	Medical Policy & Clinical Guidelines	Dec 1, 2021
Updates to AIM Advanced Imaging Clinical Appropriateness Guideline	May 2020 Empire Provider News	Medical Policy & Clinical Guidelines	May 1, 2020
Updates to AIM Advanced Imaging Clinical Appropriateness Guideline Material Adverse Change (MAC) Notification	December 2020 Empire Provider News	Medical Policy & Clinical Guidelines	Dec 1, 2020
Updates for specialty pharmacy effective September 1, 2021 Material adverse change (MAC) notification	June 2021 Newsletter	Pharmacy	Jun 1, 2021
Updates for specialty pharmacy effective November 1, 2021	August 2021 Newsletter	Pharmacy	Aug 1, 2021
Updates for Specialty pharmacy effective August 1, 2021 Material adverse change (MAC) notification	May 2021 Newsletter	Pharmacy	May 1, 2021
Updates for specialty pharmacy are effective October 1, 2021 Material adverse change (MAC) notification	July 2021 Newsletter	Pharmacy	Jul 1, 2021
Updates for specialty pharmacy are available - September 2021 Material adverse change (MAC) notification	September 2021 Newsletter	Pharmacy	Sep 1, 2021

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