New York
Provider Communications
Asthma controller medications
Empire BlueCross BlueShield HealthPlus (Empire) is introducing a program to help ensure members are able to receive necessary asthma controller medications. When a controller inhaler is prescribed and denied at the pharmacy because it is not on our formulary, a pharmacist from Empire will contact the provider’s office to provide formulary alternatives and prior authorization instructions if needed. The goal of this program is to ease the burden on providers in navigating formulary options, as well as to ensure members are able to access necessary medications to control their asthma.