Botox update for Empire BlueCross BlueShield HealthPlus members
- This is not a change in member benefits. This is a change in the Botox vendor only.
- If the member is not using CVS Specialty Pharmacy or IngenioRx Specialty Pharmacy to obtain Botox, no action is needed.
For Botox managed under a member’s medical benefit
Effective January 1, 2022, you will need to buy this drug and bill Empire.
If you have questions regarding a member’s medical specialty pharmacy benefits, call Provider Services at 1-800-450-8753.
For Botox managed under a member’s pharmacy benefit
Effective January 1, 2022, members who currently obtain Botox through IngenioRx Specialty Pharmacy using their pharmacy benefit must change to another in-network pharmacy that distributes Botox.
If you have questions regarding a member’s pharmacy benefit, call Pharmacy Member Services at
January 2022 Newsletter