Current provider directory information helps Empire BlueCross BlueShield members find the most up-to-date information available. As a partner in the care of our members, we ask that you review your online provider directory information regularly and provide updates as needed.


If changes are needed, please take the time to update your information by submitting updates and corrections to us on our online Provider Maintenance Form. Online update options include:

  • Adding/changing an address location
  • Name change
  • Tax ID changes
  • Provider leaving a group or a single location
  • Phone/fax number changes
  • Closing a practice location


Once you submit the Provider Maintenance Form, you will receive an email acknowledging receipt of your request. Visit the Provider Maintenance Form landing page for complete instructions.


The Consolidated Appropriations Act (CAA), effective January 1, 2022, contains a provision that requires online provider directory information be reviewed and updated (if needed) at least every 90 days. Thank you for doing your part in keeping our provider directories current.




Featured In:
July 2022 Newsletter