This communication applies to the Medicaid and Medicare Advantage programs for Empire.

 

Effective November 1, 2021, EnrollSafe* at https://enrollsafe.payeehub.org replaced
Enrollhub® from the Council for Affordable Quality Healthcare, Inc. (CAQH) as the electronic funds transfer (EFT) enrollment website at no cost to Empire providers.

 

EnrollSafe is safe, secure, and available 24-hours a day

Log onto the EnrollSafe enrollment hub at https://enrollsafe.payeehub.org to enroll in EFT. You will be directed through the EnrollSafe secure website to the Registration page, where you will provide the required information to create an account and then Enroll to supply your banking information.

 

Already enrolled in EFT through CAQH Enrollhub?

If you were previously enrolled in EFT through CAQH Enrollhub, no action is needed unless you are making changes. Your EFT enrollment information will not change as a result of the new enrollment hub.

 

If you have changes to make, use https://enrollsafe.payeehub.org to update your account.


For more information or additional questions regarding the EnrollSafe Environment Hub portal, the provider can contact the Support team by calling 1-877-882-0384, Monday through Friday 9 a.m. to 8 p.m. ET.

*EnrollSafe is a tool developed by Zelis Payments, an independent organization offering electronic fund transfer services on behalf of Empire.

 

NYE-NU-0383-21 December 2021

 



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February 2022 Newsletter