New ID cards issued for our members effective January 1, 2023

Members and their dependents enrolled in the Screen Actors Guild – American Federation of Television and Radio Artists (SAG-AFTRA) Health Plan had a group number change effective January 1, 2023. In the past, enrollees received their health insurance ID cards directly from SAG-AFTRA Health Plan.  


ID cards

Empire BlueCross BlueShield (Empire) issued new ID cards with the new group number L05927 to all Empire members enrolled in the SAG-AFTRA Health Plan. New ID cards were provided digitally or mailed to all affected members. These ID cards carry the nationally recognized Empire logo.


It is important to note that any services requiring prior authorization, or any service being rendered on or after January 1, 2023, should be submitted under the new group number (L05927).  We suggest that you update your records with the new group number change. 


Tips to help ensure accurate claims processing and prompt payments  

When Empire members arrive at the office or facility, ask to see their current member identification card at each visit. Many Empire members no longer receive a paper card, so they will present their digital card on their mobile device. Asking this will help:

  • Identify the member’s product.
  • Obtain health plan contact information.
  • Speed claims processing.


Note: Claims providers submit with an incorrect ID number may be unable to be processed and may be returned for correction and resubmission with the correct ID.


Use Availity to verify eligibility and benefits

Through our secure website,* you can easily get answers to your questions about claim status, eligibility, and benefits. You can also retrieve electronic remittances, make provider demographic changes, and complete your prior authorization inquiries. 


If you are not an Availity user, visit to register today. It’s safe, secure, and easy to use. 


Contact us

To contact our Provider Service team, please call the Provider Service toll-free number located on the back of the member's new ID card.

* Availity, LLC is an independent company providing administrative support services on behalf of the health plan.


Featured In:
March 2023 Empire Provider News
Group number change for Screen Actors Guild-American Federation of Television and Radio Artists Health Plan