Group sponsored Medicare Advantage plan members to receive new ID cards
Effective January 1, 2019, Empire BlueCross (EBC) and Empire BlueCross BlueShield (EBCBS) group-sponsored Medicare Advantage plan members will receive new ID Cards. Members will be assigned a new alpha prefix and group number. New ID cards will be mailed to members in December 2018.
Beginning January 1, 2019, EBC and EBCBS members enrolled in a group-sponsored HMO Medicare Advantage plan will have the alpha prefix of AAN. EBC and EBCBS members enrolled in a group-sponsored PPO Medicare Advantage plan will have the alpha prefix of XLU.
The provider services phone number is on the back of the member ID card. Providers should submit claims to their local Blue Cross and Blue Shield plan for processing.
October 2018 Empire Provider Newsletter