The delivery of quality health care requires cooperation between patients, their providers and their health care benefit plans. One of the first steps is for patients and providers to understand their rights and responsibilities. Therefore, in line with our commitment to involve the health plan, participating practitioners and members in our system, Empire BlueCross BlueShield (“Empire”) has adopted a Members’ Rights and Responsibilities statement.


The Members’ Rights and Responsibilities statement can be found on > “Laws and Rights that Protect You”. 


Practitioners may access the FEP member portal at  to view the FEPDO Member Rights Statement.




Featured In:
December 2020 Empire Provider News