The credentialing process must be completed before a practitioner begins seeing members and enters into a contractual relationship with a health care insurer. As part of our credentialing process, practitioners have certain rights as briefly outlined below.


Practitioners can request to:

  • Review information submitted to support their credentialing application.
  • Correct erroneous information regarding a credentialing application.
  • Be notified of the status of credentialing or recredentialing applications.


The Council for Affordable Quality Healthcare (CAQH®*) universal credentialing process is used for all providers who contract with Empire BlueCross BlueShield HealthPlus (Empire). To apply for credentialing with Empire, go to the CAQH website at and select CAQH ProView™. There is no application fee.


We encourage practitioners to begin the credentialing process as soon as possible when new physicians join a practice. Doing so will help minimize any disruptions to the practice and members’ claims.


* CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

Featured In:
April 2019 Empire Provider Newsletter