As previously communicated in the October 2019 edition of Empire’s Provider News, the AIM Rehabilitative program for Empire BlueCross BlueShield’s (“Empire”) commercial membership relaunched on November 1st.  AIM Specialty Health® (AIM), a separate company, will begin to perform prior authorization review of physical, occupational and speech therapy services.  Requests may be submitted via the AIM Provider Portal for dates of service 11/1/19 and after. The OrthoNet program is no longer active in applicable markets.


Empire is also transitioning vendors for review of Rehabilitative Services for our *Medicare members to include out-patient PT, OT, and SLP, to AIM Specialty Health.  Empire has decided to delay the implementation of this transition. The AIM Rehab program will now begin in April 2020.  Pre-authorization will not be required for the above mentioned services through March 2020.  


*This does not apply to members in the states of FL, NJ and NY for whom prior authorization will still be required.


Please be on the lookout for future updates  on the AIM Rehabilitative Program for Medicare members.

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November 2019 Empire Provider News