Category: Medicare

Claims will deny when a provider submits a Medicare claim to Empire BlueCross BlueShield (Empire) as a secondary payer if the claim has been received prior to the 30-day Medicare remittance period. Providers submitting a paper claim for Medicare claims that are filed with Medicare as the first payer must not file with Empire as the secondary payer until the 30-day remittance period has expired.


These claims rejections are a result of improper timely filing by providers. To eliminate claims rejections when Empire is the secondary payer, submit the claim 30 days after the Medicare Remittance period.


For additional information, call the number on the back of the member’s ID card.


EBSCARE-0223-19 November 2019


Featured In:
January 2020 Empire Provider News