Reminder of New Referral Process
Early claims may not have been impacted. Moving forward please be advised that claims submitted without necessary referrals will be denied according to our agreements and the member will be held harmless. Our Managed Care Referral Form can be found on empireblue.com/provider > Find Forms > General Forms.
Please contact the number on the back of the member’s card if you have any questions or concerns.
The attached table indicates Gatekeeper plans that currently require a referral.
April 2019 Empire Provider Newsletter