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Provider Communications

Articles Category: Products & Programs

Title	Publication	Category	Date
Access patient-specific drug benefit information through EMR	October 2018 Empire Provider Newsletter	Pharmacy	Oct 1, 2018
Access requirements for behavioral healthcare services	December 2020 Empire Provider News	Behavioral Health	Dec 1, 2020
Access requirements for Behavioral Healthcare services	September 2019 Empire Provider News	Behavioral Health	Sep 1, 2019
AIM IVR changes for non-oncology medical specialty drug reviews effective on January 1, 2021	December 2020 Empire Provider News	Products & Programs	Dec 1, 2020
AIM programs may require additional prior authorization documentation	June 2019 Empire Provider Newsletter	Products & Programs	Jun 1, 2019
AIM Rehabilitative program - initial evaluations and site of service reviews	July 2021 Newsletter	Products & Programs	Jul 1, 2021
Blue Precision program to be retired at the end of the year	July 2021 Newsletter	Products & Programs	Jul 1, 2021
Case Management Program	December 2019 Empire Provider News	Products & Programs	Dec 1, 2019
Certain specialty medication precertification requests may require additional documentation	July 2021 Newsletter	Pharmacy	Jul 1, 2021
Clinical Criteria and Prior Authorization updates for specialty pharmacy are available	September 2019 Empire Provider News	Pharmacy	Sep 1, 2019
Clinical Criteria and Prior Authorization updates for specialty pharmacy are available	August 2019 Empire Provider News	Pharmacy	Aug 1, 2019
Clinical Criteria coding updates for specialty pharmacy are available	July 2019 Empire Provider News	Pharmacy	Jul 1, 2019
Clinical criteria updates for specialty pharmacy	February 2019 Empire Provider Newsletter	Pharmacy	Feb 1, 2019
Clinical criteria updates for specialty pharmacy	March 2019 Empire Provider Newsletter	Pharmacy	Mar 1, 2019
Clinical Criteria updates for specialty pharmacy Material adverse change (MAC) notification	July 2021 Newsletter	Pharmacy	Jul 1, 2021
Clinical Criteria updates for specialty pharmacy Material adverse change (MAC)	March 2023 Empire Provider News	Pharmacy	Mar 1, 2023
Clinical Criteria updates for specialty pharmacy Material Adverse Change (MAC) Notification	March 2021 Empire Provider News	Pharmacy	Mar 1, 2021
Clinical criteria updates for specialty pharmacy	July 2019 Empire Provider News	Pharmacy	Jul 1, 2019
Clinical Criteria updates for specialty pharmacy Material adverse change (MAC) notification	September 2021 Newsletter	Pharmacy	Sep 1, 2021
Clinical Criteria updates for specialty pharmacy Material Adverse Change (MAC)	December 2021 Newsletter	Pharmacy	Dec 1, 2021
Clinical Criteria updates for specialty pharmacy Material adverse change (MAC) notification	October 2021 Newsletter	Pharmacy	Oct 1, 2021
Clinical criteria updates for specialty pharmacy Material adverse change (MAC) notification	August 2021 Newsletter	Pharmacy	Aug 1, 2021
Clinical Criteria updates for specialty pharmacy Material Adverse Change (MAC)	September 2022 Newsletter	Pharmacy	Sep 1, 2022
Clinical Criteria updates for specialty pharmacy Material Adverse Change (MAC)	February 2023 Newsletter	Pharmacy	Feb 1, 2023
Clinical Criteria updates for specialty pharmacy *Material Adverse Change (MAC)*	March 2022 Newsletter	Pharmacy	Mar 1, 2022
Clinical Criteria updates for specialty pharmacy Material Adverse Change (MAC)	October 2022 Newsletter	Pharmacy	Oct 1, 2022
Clinical Criteria updates for specialty pharmacy *Material Adverse Change (MAC)*	February 2022 Newsletter	Pharmacy	Feb 1, 2022
Clinical criteria updates for specialty pharmacy Material adverse change (MAC) notification	May 2021 Newsletter	Pharmacy	May 1, 2021
Clinical Criteria updates for specialty pharmacy *Material Adverse Change (MAC)*	May 2022 Newsletter	Pharmacy	May 1, 2022
Clinical Criteria updates for specialty pharmacy Material Adverse Change (MAC)	December 2022 Newsletter	Pharmacy	Dec 1, 2022
Clinical criteria updates for specialty pharmacy Material adverse change (MAC) notification	April 2021 Newsletter	Pharmacy	Apr 1, 2021
Clinical Criteria updates for specialty pharmacy *Material Adverse Change (MAC)*	August 2022 Newsletter	Pharmacy	Aug 1, 2022
Clinical Criteria updates for specialty pharmacy *Material Adverse Change (MAC)*	July 2022 Newsletter	Pharmacy	Jul 1, 2022
Clinical Criteria updates for specialty pharmacy are available	August 2020 Empire Provider News	Pharmacy	Aug 1, 2020
Clinical Criteria updates for specialty pharmacy are available	February 2020 Empire Provider News	Pharmacy	Feb 1, 2020
Clinical Criteria updates for specialty pharmacy are available	December 2019 Empire Provider News	Pharmacy	Dec 1, 2019
Clinical Criteria updates for specialty pharmacy are available	June 2020 Empire Provider News	Pharmacy	Jun 1, 2020
Clinical Criteria updates for specialty pharmacy are available	November 2019 Empire Provider News	Pharmacy	Nov 1, 2019
Clinical Criteria updates for specialty pharmacy are available Material Adverse Change (MAC) Notification	December 2020 Empire Provider News	Pharmacy	Dec 1, 2020
Clinical Criteria updates for specialty pharmacy are available	March 2020 Empire Provider News	Pharmacy	Mar 1, 2020
Clinical Criteria updates for specialty pharmacy are available Material Adverse Change (MAC) Notification	January 2021 Empire Provider News	Pharmacy	Jan 1, 2021
Clinical Criteria updates for specialty pharmacy are available	September 2019 Empire Provider News	Pharmacy	Sep 1, 2019
Clinical Criteria updates for specialty pharmacy are available Material Adverse Change (MAC) notification	November 2020 Empire Provider News	Pharmacy	Nov 1, 2020
Consumer payment option, Pay Doctor Bill, to terminate effective March 31, 2023	March 2023 Empire Provider News	Products & Programs	Mar 1, 2023
Correction to February 2022 specialty pharmacy updates *Material Adverse Change (MAC)*	March 2022 Newsletter	Pharmacy	Mar 1, 2022
Correction: Updated formulary lists for commercial health plan pharmacy benefit effective April 1, 2021	April 2021 Newsletter	Pharmacy	Apr 1, 2021
Coverage Guideline not implemented - Cervical Cancer Screening Using Cytology and Human Papillomavirus Testing (CG-MED-53)	June 2018 Empire Provider Newsletter	Products & Programs	May 30, 2018
Designated Specialty Pharmacies in 2021 Material Adverse Change	October 2020 Empire Provider News	Pharmacy	Oct 1, 2020
Designated specialty pharmacy network updates	June 2021 Newsletter	Pharmacy	Jun 1, 2021
Designated specialty pharmacy network updates effective January 1, 2022 Material adverse change (MAC) notification	October 2021 Newsletter	Pharmacy	Oct 1, 2021
Designated specialty pharmacy network updates effective October 1, 2021 Material adverse change (MAC) notification	July 2021 Newsletter	Pharmacy	Jul 1, 2021
Empire accepts electronic prior authorization requests for prescription medications online	December 2018 Empire Provider Newsletter	Pharmacy	Dec 1, 2018
Empire accepts prior authorization requests for prescription medications online	October 2018 Empire Provider Newsletter	Pharmacy	Oct 1, 2018
Empire accepts prior authorization requests for prescription medications online	August 2018 Empire Provider Newsletter	Pharmacy	Aug 1, 2018
Empire Adopts MCG Care Guidelines for Behavioral Health Services	June 2018 Empire Provider Newsletter	Behavioral Health	May 30, 2018
Empire Announces Changes in Medical Non-Oncology Specialty Drug Reviews Effective June 15, 2019	June 2019 Empire Provider Newsletter	Pharmacy	Jun 1, 2019
Empire applies daily morphine equivalent dosing limit	August 2018 Empire Provider Newsletter	Pharmacy	Aug 1, 2018
Empire CRA Program Update: Medical chart collection for ACA members due March 31, 2019 at the latest	March 2019 Empire Provider Newsletter	Products & Programs	Mar 1, 2019
Empire engages with Alliant Health Solutions	August 2018 Empire Provider Newsletter	Behavioral Health	Aug 1, 2018
Empire Enhances Process for Submitting Behavioral Health Authorizations - Now Available	June 2020 Empire Provider News	Behavioral Health	Jun 1, 2020
Empire expands Specialty Pharmacy Clinical Site of Care (Level of Care) drug list	June 2018 Empire Provider Newsletter	Pharmacy	May 30, 2018
Empire expands specialty pharmacy clinical site of care (level of care) drug list	August 2018 Empire Provider Newsletter	Pharmacy	Aug 1, 2018
Empire Expands specialty pharmacy clinically equivalent drug list	October 2018 Empire Provider Newsletter	Pharmacy	Oct 1, 2018
Empire expands specialty pharmacy level of care (clinical site of care) drug list	October 2018 Empire Provider Newsletter	Pharmacy	Oct 1, 2018
Empire expands specialty pharmacy medical step therapy drug list	February 2019 Empire Provider Newsletter	Pharmacy	Feb 1, 2019
Empire expands specialty pharmacy medical step therapy drug list for agents for hereditary angioedema	May 2019 Empire Provider Newsletter	Pharmacy	May 1, 2019
Empire expands specialty pharmacy prior authorization list	February 2019 Empire Provider Newsletter	Pharmacy	Feb 1, 2019
Empire expands specialty pharmacy prior authorization list	June 2018 Empire Provider Newsletter	Pharmacy	May 30, 2018
Empire expands specialty pharmacy prior authorization list	June 2019 Empire Provider Newsletter	Pharmacy	Jun 1, 2019
Empire expands specialty pharmacy prior authorization list	October 2018 Empire Provider Newsletter	Pharmacy	Oct 1, 2018
Empire expands specialty pharmacy prior authorization list	April 2019 Empire Provider Newsletter	Pharmacy	Apr 1, 2019
Empire expands specialty pharmacy prior authorization list	August 2018 Empire Provider Newsletter	Pharmacy	Aug 1, 2018
Empire prior authorization updates for specialty pharmacy are available	April 2020 Empire Provider News	Pharmacy	Apr 1, 2020
Empire removes drugs from specialty pharmacy clinical site of care	August 2018 Empire Provider Newsletter	Pharmacy	Aug 1, 2018
Empire specialty pharmacy medical step therapy drug list - clarification	October 2019 Empire Provider News	Pharmacy	Oct 1, 2019
Empire specialty pharmacy medical step therapy drug list clarification about non-oncology colony stimulating factor agents	May 2019 Empire Provider Newsletter	Pharmacy	May 1, 2019
Empire to delay most 4/1/2020 formulary list updates for commercial health plan pharmacy benefit	COVID-19 Information - Publication RETIRED as of November 8, 2022	Pharmacy	Apr 1, 2020
Empire to retire Blue Precision program on December 31, 2021	December 2021 Newsletter	Products & Programs	Dec 1, 2021
Empire to update drug lists supporting commercial health plans	August 2018 Empire Provider Newsletter	Pharmacy	Aug 1, 2018
Empire to update formulary lists for commercial health plan pharmacy benefit	September 2020 Empire Provider News	Pharmacy	Sep 1, 2020
Empire to update formulary lists for commercial health plan pharmacy benefit	August 2020 Empire Provider News	Pharmacy	Aug 1, 2020
Empire to update formulary lists for commercial health plan pharmacy benefit	February 2020 Empire Provider News	Pharmacy	Feb 1, 2020
Empire to update formulary lists for commercial health plan pharmacy benefit	August 2021 Newsletter	Pharmacy	Aug 1, 2021
Empire to update formulary lists for commercial health plan pharmacy benefit	February 2021 Empire Provider News	Pharmacy	Feb 1, 2021
Empire updates formulary lists for commercial health plan pharmacy benefit	October 2020 Empire Provider News	Pharmacy	Oct 1, 2020
Empire’s Individualized Care Program to support palliative care for commercial members	June 2018 Empire Provider Newsletter	Products & Programs	May 30, 2018
Expansion of AIM Musculoskeletal Program effective November 1, 2020	August 2020 Empire Provider News	Products & Programs	Aug 1, 2020
FDA approvals and expedited pathways used - New Molecular Entities (NMEs)	October 2020 Empire Provider News	Pharmacy	Oct 1, 2020
Follow-Up after Hospitalization for Mental Illness	June 2020 Empire Provider News	Behavioral Health	Jun 1, 2020
Immune globulin adjusted body weight dosing program beginning August 1, 2021	August 2021 Newsletter	Pharmacy	Aug 1, 2021
Importance of behavioral healthcare after-hours messaging	April 2022 Newsletter	Behavioral Health	Apr 1, 2022
Important reminder regarding Specialty Pharmacy clinical site of care program	March 2019 Empire Provider Newsletter	Pharmacy	Mar 1, 2019
Important update on Botox® for Empire members	November 2021 Newsletter	Pharmacy	Nov 1, 2021
Important update to Empire’s commercial drug lists	March 2019 Empire Provider Newsletter	Pharmacy	Mar 1, 2019
Important update to Empire’s commercial drug lists	October 2019 Empire Provider News	Pharmacy	Oct 1, 2019
IngenioRx introduces new pharmacy network in 2021	January 2021 Empire Provider News	Pharmacy	Jan 1, 2021
IngenioRx Introduces New Pharmacy Network in 2021	November 2020 Empire Provider News	Pharmacy	Nov 1, 2020
IngenioRx will become CarelonRx on January 1, 2023	October 2022 Newsletter	Pharmacy	Oct 1, 2022
Interactive bilingual website acting for our health Exclusively developed for the latino community.	April 2021 Newsletter	Products & Programs	Apr 1, 2021
Introducing the new Clinical Criteria page for injectable, infused or implanted drugs	December 2018 Empire Provider Newsletter	Pharmacy	Dec 1, 2018

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