New York
Provider Communications

Register today for the Exploring the Impact of Racial Trauma on the Health & Wellbeing of Children forum on September 29, 2021

Join us to hear from a diverse panel of experienced Motivo and Empire professionals about the impact of racial trauma on the health and wellbeing on children and adolescents.

Register now for our September CME webinars!

Statin therapy for patients with diabetes

6 SIMPLE strategies to help increase medication adherence

Cure for the common cold: rest, fluids and this free prescription pad

Be Antibiotic Aware campaign offers a prescription solution to antibiotics

National Accounts 2022 Pre-certification list

HEDIS® medical record submission made easier with our Remote EMR Access Service

Get your payments faster when you sign up for electronic funds transfer

Introducing EnrollSafe, the new electronic funds transfer enrollment portal for Empire providers - replacing CAQH Enrollhub effective November 1, 2021.

2021 Provider Manual now available

Telehealth visits can impact after-hospitalization follow-up care for mental illness

Clearing up coding confusion for retinal eye exams (DRE)

Register now for our August CME webinars

Digital scheduling feature in the Availity Portal: the Appointment Scheduler application

Register for upcoming August CME webinars

Motivating Patients to Adhere to Cervical Cancer Prevention and Screening Recommendations
Tuesday, August 3, 2021, 12:00 p.m. ET


10 Best Practices for Improving Pharmacy Quality Measures
Thursday, August 12, 2021, 1:00 p.m. or 3:00 p.m. ET


6 Ways to Improve Risk Adjustment Documentation Accuracy
Tuesday, August 17, 2021, 12:00 p.m. or 3:00 p.m. ET


Register Now!

Surgical Clinical Site of Care review updates

Proper coding for in-home monitoring can make a measurable difference for INR

Another mark of the pandemic: an increase in childhood obesity

Timely receipt of primary payer’s EOB can help reduce timely filing denials for secondary claims

Register now to learn strategies to help you and your practice improve clinical quality

Commercial Repapering: Important update

How to enroll in electronic fund transfer (EFT) for faster remittance

Electronic claim response files

Interactive Care Reviewer (ICR): New search option for cases submitted through ICR

Voluntary recall of Philips Respironics CPAP machine, BiPAP machine, and ventilators

Regular check-ins with your clearinghouse could affect timely filing

Keep your contact information current

Physicians and clinical care teams: Imaging for lower back pain does not improve outcomes, study finds

Two great learning resources on One Secure Portal

Submit EDI corrected claims via Availity or EDI

Digital Solution Options with Availity

Interactive Care Reviewer’s new copy feature decreases time to submit authorization request

Register for upcoming CME webinars

Join us in a new CME webinar series as we share practices and success stories to overcoming barriers in achieving clinical quality goals, attaining better patient outcomes and improving Stars ratings.

5 Strategies to Improve Your Quality Measures - June 10^th, 12 p.m. or 3 p.m. ET
7 Ways to Enhance Your Patients’ Experience - June 17^th, 12 p.m. or 3 p.m. ET

Register now!

Register today for the In Pursuit of Racial Equity: Deconstructing Bias forum hosted by Empire and Motivo on June 9, 2021

Join us to hear from a diverse panel of experienced Motivo and Empire professionals about racial equity and implicit bias.

A helpful and complete guide to covered well-child visits

May is national high blood pressure education month

Provider bulletins for medical and itemized bill attachments

Send larger digital attachments through Availity

Resources to support diverse patients and communities

Appointment scheduler application

Referring to network DME providers for negative pressure wound therapy helps members save on out-of-pocket costs

2021 affirmative statement regarding Utilization Management decisions

Information from Empire for Care Providers about COVID-19 (Updated April 28, 2021)

We recently updated the effective date about reimbursement for the administration of the COVID-19 vaccine.

Keeping up with routine vaccination during COVID-19: Well-child visits and vaccinations are essential services

Does your practice offer telehealth services? Let us know!

Join Empire in talking about racism and its impact on health

Reminder: Site of care medical necessity reviews for a wide range of surgical procedures began January 1, 2021

State of Connecticut employer group and Connecticut partnership plan

Updated provider agreement

New utilization management tool now available on Availity Payer Spaces: Authorization Rules Lookup tool

Payer Spaces - Education and Reference Center has been replaced by Information Center

Understanding Availity Roles for Electronic Data Interchange (EDI)

Make the change to digital authorization/referral and hospital admission notifications using EDI

Submit appeals for clinically denied appeals via ICR

Attention facilities: Sending admission, discharge and transfer data to Empire results in improved care management for patients

Chat directly with a prior authorization specialist

Maximizing efficient, high quality COVID-19 screenings

Medical Attachment Capability: Itemized Bill and More

Procedure Searches in Find Care - New Sort Option

New provider directory indicator for telehealth services

Register today for The Road to Allyship Forum hosted by Empire and Motivo on February 3, 2021

Empire's new digital online scheduling feature is now available

Find out in seconds why your claim denied

Self-service, digital transactions are fast and easy

Availity Attachment tools for Empire and affiliate payers – Live webinars

New features added to Interactive Care Reviewer

Professional system updates for 2021

Outpatient system updates for 2021 (Facility)

It is almost CAHPS survey time

Empire makes going digital easy with the Provider Digital Engagement Supplement

Access to claim denial information is now self-service

New Blue HPN® plans go live January 1, 2021

Empire to change ID numbers for Building Service 32BJ Health Fund members

Anthem, Inc. and Quest Diagnostics Form Strategic Relationship

Prior authorization updates for commercial business effective March 1, 2021

PCP after-hours access requirements

Empire contracted Air Ambulance providers

Videos to engage patients about preventive care available on empireblue.com

Clinical practice and preventive health guidelines available on empireblue.com

Coordination of Care

Members’ Rights and Responsibilities

Important Information about Utilization Management

Case Management Program

Digital transactions cut administrative tasks in half

Clinical Laboratory Improvement Amendments (CLIA) Number – Additional Information

Availity Attachment Tools for Empire and Affiliate Payers – Live Webinars

US Antibiotic Awareness Week

Get the full picture of your patient’s health through their smartphone

Nominate someone today for the Empire Whole Health Heroes Awards

Keep up with important news from Empire and receive notifications by email

New Digital Provider Enrollment tool added to Availity for New York

New Blue HPN® network included in plans available for employee open enrollment Fall 2020

Charges for Personal Protective Equipment by Participating Providers

Electronic member ID cards available on the Availity Portal

Empire Chat: A fast, easy way to have your questions answered

Interactive Care Reviewer adds outpatient medical authorization requests for Empire local, State and City plans

Request referrals for Empire Individual Network Plan through Interactive Care Reviewer

New Medical Claim Attachment Webinars: Register Today

National Accounts 2021 Pre-certification list

CRA Reporting Update: New guidance on telephone-only service CPT codes for Risk Adjustment Program

What Matters Most: Improving the Patient Experience