New York
Provider Communications

Regular check-ins with your clearinghouse could affect timely filing

Keep your contact information current

Physicians and clinical care teams: Imaging for lower back pain does not improve outcomes, study finds

Two great learning resources on One Secure Portal

Submit EDI corrected claims via Availity or EDI

Digital Solution Options with Availity

Interactive Care Reviewer’s new copy feature decreases time to submit authorization request

Register for upcoming CME webinars

Join us in a new CME webinar series as we share practices and success stories to overcoming barriers in achieving clinical quality goals, attaining better patient outcomes and improving Stars ratings.

5 Strategies to Improve Your Quality Measures - June 10^th, 12 p.m. or 3 p.m. ET
7 Ways to Enhance Your Patients’ Experience - June 17^th, 12 p.m. or 3 p.m. ET

Register now!

Register today for the In Pursuit of Racial Equity: Deconstructing Bias forum hosted by Empire and Motivo on June 9, 2021

Join us to hear from a diverse panel of experienced Motivo and Empire professionals about racial equity and implicit bias.

A helpful and complete guide to covered well-child visits

May is national high blood pressure education month

Provider bulletins for medical and itemized bill attachments

Send larger digital attachments through Availity

Resources to support diverse patients and communities

Appointment scheduler application

Referring to network DME providers for negative pressure wound therapy helps members save on out-of-pocket costs

2021 affirmative statement regarding Utilization Management decisions

Information from Empire for Care Providers about COVID-19 (Updated April 28, 2021)

We recently updated the effective date about reimbursement for the administration of the COVID-19 vaccine.

Keeping up with routine vaccination during COVID-19: Well-child visits and vaccinations are essential services

Does your practice offer telehealth services? Let us know!

Join Empire in talking about racism and its impact on health

Reminder: Site of care medical necessity reviews for a wide range of surgical procedures began January 1, 2021

State of Connecticut employer group and Connecticut partnership plan

Updated provider agreement

New utilization management tool now available on Availity Payer Spaces: Authorization Rules Lookup tool

Payer Spaces - Education and Reference Center has been replaced by Information Center

Understanding Availity Roles for Electronic Data Interchange (EDI)

Make the change to digital authorization/referral and hospital admission notifications using EDI

Submit appeals for clinically denied appeals via ICR

Attention facilities: Sending admission, discharge and transfer data to Empire results in improved care management for patients

Chat directly with a prior authorization specialist

Maximizing efficient, high quality COVID-19 screenings

Medical Attachment Capability: Itemized Bill and More

Procedure Searches in Find Care - New Sort Option

New provider directory indicator for telehealth services

Register today for The Road to Allyship Forum hosted by Empire and Motivo on February 3, 2021

Empire's new digital online scheduling feature is now available

Find out in seconds why your claim denied

Self-service, digital transactions are fast and easy

Availity Attachment tools for Empire and affiliate payers – Live webinars

New features added to Interactive Care Reviewer

Professional system updates for 2021

Outpatient system updates for 2021 (Facility)

It is almost CAHPS survey time

Empire makes going digital easy with the Provider Digital Engagement Supplement

Access to claim denial information is now self-service

New Blue HPN® plans go live January 1, 2021

Empire to change ID numbers for Building Service 32BJ Health Fund members

Anthem, Inc. and Quest Diagnostics Form Strategic Relationship

Prior authorization updates for commercial business effective March 1, 2021

PCP after-hours access requirements

Empire contracted Air Ambulance providers

Videos to engage patients about preventive care available on empireblue.com

Clinical practice and preventive health guidelines available on empireblue.com

Coordination of Care

Members’ Rights and Responsibilities

Important Information about Utilization Management

Case Management Program

Digital transactions cut administrative tasks in half

Clinical Laboratory Improvement Amendments (CLIA) Number – Additional Information

Availity Attachment Tools for Empire and Affiliate Payers – Live Webinars

US Antibiotic Awareness Week

Get the full picture of your patient’s health through their smartphone

Nominate someone today for the Empire Whole Health Heroes Awards

Keep up with important news from Empire and receive notifications by email

New Digital Provider Enrollment tool added to Availity for New York

New Blue HPN® network included in plans available for employee open enrollment Fall 2020

Charges for Personal Protective Equipment by Participating Providers

Electronic member ID cards available on the Availity Portal

Empire Chat: A fast, easy way to have your questions answered

Interactive Care Reviewer adds outpatient medical authorization requests for Empire local, State and City plans

Request referrals for Empire Individual Network Plan through Interactive Care Reviewer

New Medical Claim Attachment Webinars: Register Today

National Accounts 2021 Pre-certification list

CRA Reporting Update: New guidance on telephone-only service CPT codes for Risk Adjustment Program

What Matters Most: Improving the Patient Experience

New provider directory indicators for medication assisted treatment (MAT) providers

EDI gateway migration deadline is September 15, 2020

Patient360 adds care gap alert feedback for medical providers

Enhanced medical records submission process to support claims processing

Providers can now receive and respond to medical record requests for postpay audit via Change Healthcare’s Assurance Attach Assist module

CRA reporting update: 2020 prospective program continues

Predictive Analytics guide proactive support to patients undergoing chemo, resulting in lowered admissions

New York Department of Financial Services Circular Letter on PPE

Mental Health Services for Fully Insured New York Members including Essential Workers

Migrate Your EDI Transactions to Availity Today

Electronic Claims Submission - Clinical Laboratory Improvement Amendments (CLIA)

Empire Electronic Attachments - X12 275 5010

Coming Soon: Enhance your Prior Authorization and Inpatient Admission

Medical Record Standards

Appropriate coding helps provide a comprehensive picture of patients’ health

Resources to support diverse patients and communities

Changes to Annual Verification Process

Suffolk County Lab Network

New MCG 24th Edition Guidelines

Claims Status Listing & Remittance Inquiry Updates for Atypical Providers

Welcome to the Custom Learning Center in Availity

CRA Reporting Update: 2020 Program Year Progression - What’s in it for you and your patients?

Webinar recording now available for network providers on how to leverage telehealth to care for Behavioral Health patients during COVID-19 and beyond

A special thank you to Care Providers

Thank you for your tireless efforts in keeping our country healthy. For all you do, we would like to share a message of our gratitude.