New York
Provider Communications

Articles Category: Administrative

Title Publication Category Date

Correction: Physician Office Lab list updates effective October 1, 2022

Material Adverse Change (MAC)
August 2022 Newsletter Administrative Aug 1, 2022

Timely updates help keep our provider directories current

August 2022 Newsletter Administrative Aug 1, 2022

Introducing the Provider Learning Hub

August 2022 Newsletter Digital Tools Aug 1, 2022

Add supporting documents directly to your claims with the new Claims Status Send Attachments feature

August 2022 Newsletter Digital Tools Aug 1, 2022

Performance enhancements to the authorization application on Availity Essentials

August 2022 Newsletter Digital Tools Aug 1, 2022

Join us for our next clinical quality in practice webinar

Join us for our next clinical quality in practice webinar Administrative Jul 20, 2022

Physician Office Lab Listing - updates effective August 1, 2022

July 2022 Newsletter Administrative Jul 1, 2022

Provider manual updated effective October 1, 2022

July 2022 Newsletter Administrative Jul 1, 2022

Introducing Elevance Health - Focusing on whole health and its most powerful drivers

July 2022 Newsletter Administrative Jul 1, 2022

Help patients heal from the comfort of home with Hospital in Home care

July 2022 Newsletter Administrative Jul 1, 2022

Updates to edits associated with implants

July 2022 Newsletter Administrative Jul 1, 2022

Enhanced reimbursement for voluntary Cancer Care Quality program to be discontinued effective December 31, 2022

July 2022 Newsletter Administrative Jul 1, 2022

Update to facility editing: HCPCS code G0463

July 2022 Newsletter Administrative Jul 1, 2022

CAA: Keep your provider directory information current

July 2022 Newsletter Administrative Jul 1, 2022

More potato chips, sugary drinks, and less physical activity are key contributors to childhood obesity

July 2022 Newsletter Administrative Jul 1, 2022

Clearing up coding confusion for diabetic retinal screenings

July 2022 Newsletter Administrative Jul 1, 2022

Coming soon: The Empire BlueCross BlueShield Provider Learning Hub makes Availity learning easier

July 2022 Newsletter Digital Tools Jul 1, 2022

Enhancing claims attachment processes through digital applications

July 2022 Newsletter Digital Tools Jul 1, 2022

Introducing Elevance Health — Focusing on whole health and its most powerful drivers

Elevance Health Administrative Jun 16, 2022

Exploring the Intersection of Race and Disability

Register today for a forum on Exploring the Intersection of Race and Disability on June 22, 2022.
Exploring the Intersection of Race and Disability forum Administrative Jun 8, 2022

Provider outreach to validate your provider data

June 2022 Newsletter Administrative Jun 1, 2022

Evaluation and management services for COVID testing - professional

Material adverse change (MAC)

June 2022 Newsletter Administrative Jun 1, 2022

Exploring the Intersection of Race and Disability

June 2022 Newsletter Administrative Jun 1, 2022

Once-a-year testing is critically important to providing quality diabetes care

June 2022 Newsletter Administrative Jun 1, 2022

CAA: Provider directories accuracy is important

June 2022 Newsletter Administrative Jun 1, 2022

Empire announces changes to post-payment audits conducted on our behalf

May 2022 Newsletter Administrative May 1, 2022

Action required: Conversion to a new reimbursement system for outpatient facility services

May 2022 Newsletter Administrative May 1, 2022

Coding tips for reporting administration of Spravato®

May 2022 Newsletter Administrative May 1, 2022

CAA: Timely updates help keep our provider directories current

May 2022 Newsletter Administrative May 1, 2022

Primary care appointment access and open panels

May 2022 Newsletter Administrative May 1, 2022

Resources to support diverse patients and communities

May 2022 Newsletter Administrative May 1, 2022

May is national high blood pressure education month: We’ve got this!

May 2022 Newsletter Administrative May 1, 2022

Alcohol use disorder has a big cost

May 2022 Newsletter Administrative May 1, 2022

Information from Empire for Care Providers about COVID-19 (Updated April 20, 2022)

We recently updated information about codes for telehealth and telemedicine care.

COVID-19 Information Administrative Apr 20, 2022

Improving antibiotic use for acute respiratory infections in the outpatient setting

CME Webinar Offers CDC's Best Practices for Safe & Effective Antibiotic Prescribing - New York Administrative Apr 5, 2022

The Anthem, Inc. name is changing

April 2022 Newsletter Administrative Apr 1, 2022

HEDIS 2022: Summary of changes from NCQA

April 2022 Newsletter Administrative Apr 1, 2022

Catching up on routine vaccines

April 2022 Newsletter Administrative Apr 1, 2022

CAA: Update your provider directory information

April 2022 Newsletter Administrative Apr 1, 2022

Procedure searches in Find Care

April 2022 Newsletter Digital Tools Apr 1, 2022

City of New York Retirees Transition to NYC Medicare Advantage Plus Delayed

City of New York Retirees will NOT transition to NYC Medicare Advantage Plus on April 1, 2022. Additional updates on a new effective date will be made available at a later date.
Transition to NYC Medicare Advantage Plus Delayed Administrative Mar 15, 2022

The Anthem, Inc. name is changing

Our parent company's name is changing Administrative Mar 14, 2022

Exploring Implicit Bias in Healthcare for Historically Marginalized Communities

Register today for the Exploring Implicit Bias in Healthcare for Historically Marginalized Communities forum hosted by Empire and Motivo* for providers on March 16, 2022

Exploring Implicit Bias in Healthcare Administrative Mar 2, 2022

CAA: Have you reviewed your online provider directory information lately?

March 2022 Newsletter Administrative Mar 1, 2022

New! Vaccination resource page for providers

March 2022 Newsletter Administrative Mar 1, 2022

Updated Preventive Care Guidance regarding screening colonoscopies

March 2022 Newsletter Administrative Mar 1, 2022

Your influence matters: recommending cancer screenings to your patients

March 2022 Newsletter Administrative Mar 1, 2022

Understanding your patients’ differences is lifesaving

March 2022 Newsletter Administrative Mar 1, 2022

Simplifying requests for additional information

March 2022 Newsletter Digital Tools Mar 1, 2022

Enhancements to the Availity Authorization application are now available

March 2022 Newsletter Digital Tools Mar 1, 2022

Prepare for the CAA: Keep your provider directory information current

February 2022 Newsletter Administrative Feb 1, 2022

Heart disease is the number one killer of women

Share information with patients about taking an active role in their heart health
February 2022 Newsletter Administrative Feb 1, 2022

It is CAHPS survey time!

February 2022 Newsletter Administrative Feb 1, 2022

Cancer Care Navigator

February 2022 Newsletter Administrative Feb 1, 2022

City of New York Retirees will transition to NYC Medicare Advantage Plus offered through an alliance between Empire and EmblemHealth

Effective April 1, 2022, approximately 200,000 Medicare-eligible City of New York retirees across the United States will transition to the NYC Medicare Advantage Plus plan. Read important information about this change in the New York City Medicare Advantage announcement.

City of New York Retirees Transition to NYC Medicare Advantage Plus Administrative Jan 5, 2022

Blue High Performance Network name changing for 2022

January 2022 Newsletter Administrative Jan 1, 2022

Well-child visits: Know the numbers

January 2022 Newsletter Administrative Jan 1, 2022

Empire is transitioning to the Availity Authorization App

Availity Authorization App improvements based on your feedback

Availity Authorization App improvements Administrative Dec 28, 2021

Prepare for the Consolidated Appropriations Act: Keep your provider directory information up to date

December 2021 Newsletter Administrative Dec 1, 2021

Facility option to receive verbal UM Notifications electronically

December 2021 Newsletter Administrative Dec 1, 2021

Submitting prior authorizations is getting easier

Empire is transitioning to the Availity Authorization app

December 2021 Newsletter Administrative Dec 1, 2021

Is prior authorization required?

Answering your questions about the new Availity Authorization app

December 2021 Newsletter Administrative Dec 1, 2021

Chlamydia screening for teens and young adults

December 2021 Newsletter Administrative Dec 1, 2021

Outpatient system updates for 2022

December 2021 Newsletter Administrative Dec 1, 2021

Professional system updates for 2022

December 2021 Newsletter Administrative Dec 1, 2021

Clinical practice and preventive health guidelines available on empireblue.com

December 2021 Newsletter Administrative Dec 1, 2021

Coordination of care

December 2021 Newsletter Administrative Dec 1, 2021

Member rights and responsibilities

December 2021 Newsletter Administrative Dec 1, 2021

Important information about utilization management

December 2021 Newsletter Administrative Dec 1, 2021

Case management program

December 2021 Newsletter Administrative Dec 1, 2021

Importance of PCP after-hours messaging

December 2021 Newsletter Administrative Dec 1, 2021

Behavioral healthcare appointment access requirements

December 2021 Newsletter Administrative Dec 1, 2021

Reminder: The 32BJ Health Fund Centers of Excellence for Bariatric and Joint Replacement Surgery program begins January 1, 2022

December 2021 Newsletter Administrative Dec 1, 2021

Reminder: EnrollSafe is available - electronic funds transfer enrollment portal for Empire providers

EnrollSafe replaced CAQH Enrollhub effective November 1, 2021
December 2021 Newsletter Digital Tools Dec 1, 2021

Utilization management tool available on Availity Payer Spaces: Authorization Rules Lookup tool

December 2021 Newsletter Digital Tools Dec 1, 2021

Register today for a forum on Grief and Loss: The disproportionate impact of the pandemic on communities of color

Join us to hear from a diverse panel of experienced Motivo and Empire professionals about the disproportionate impact of the pandemic on communities of color.

Grief & Loss Forum Administrative Nov 29, 2021

City of New York Retirees transition to NYC Medicare Advantage Plus (Updated 12/3/21)

City of New York Retirees Transition to NYC Medicare Advantage Plus Administrative Nov 2, 2021

Blue High Performance Network name changing for 2022

November 2021 Newsletter Administrative Nov 1, 2021

Effective January 1, 2022: The 32BJ Health Fund Centers of Excellence for Bariatric and Joint Replacement surgery

November 2021 Newsletter Administrative Nov 1, 2021

Include referring provider name and NPI on home infusion therapy and ambulatory infusion suite professional claims

November 2021 Newsletter Administrative Nov 1, 2021

Time to prepare for HEDIS® medical record review

November 2021 Newsletter Administrative Nov 1, 2021

CME credits available in 2021 for a variety of clinical quality webinars - register now!

November 2021 Newsletter Administrative Nov 1, 2021

Reducing the burden of medical record review and improving health outcomes with ECDS reporting

November 2021 Newsletter Administrative Nov 1, 2021

Join Empire in talking about racism and its impact on health and earn continuing education credits

November 2021 Newsletter Administrative Nov 1, 2021

Be antibiotics aware: Protect your patient

November 2021 Newsletter Administrative Nov 1, 2021

Surprisingly easy ways to help patients quit smoking cigarettes

November 2021 Newsletter Administrative Nov 1, 2021

Change in coverage for continuous glucose monitors for some fully insured groups

November 2021 Newsletter Administrative Nov 1, 2021

EnrollSafe is available: Our new electronic funds transfer enrollment portal

EnrollSafe replaces CAQH Enrollhub effective November 1, 2021
November 2021 Newsletter Digital Tools Nov 1, 2021

Against medical advice (AMA) discharge physician tracking tool

November 2021 Newsletter Digital Tools Nov 1, 2021

Join The Fenway Institute for a CME webinar about improving your LGBTQIA+ patient interactions

Join a live webinar, “LGBTQIA+ Care: Delivering Trust and Belonging with Every Interaction,” presented by the National LGBTQIA+ Health Education Center at The Fenway Institute. 

Gain LGBTQIA+ Patient Interaction Knowledge Administrative Oct 21, 2021

Join the American Heart Association for a CME webinar on hypertension and diabetes disease management


Chronic disease management strategies for your patients with hypertension and diabetes

Date: Friday, October 8, 2021

Time: 12:00 p.m. ET

Clinical Quality CME Webinar Series Continues - New York Administrative Oct 5, 2021

Familiarize yourself with Empire’s Simplified Networks

October 2021 Newsletter Administrative Oct 1, 2021

Meet Dr. Carolyn Langer, Empire’s new Chief Medical Officer

October 2021 Newsletter Administrative Oct 1, 2021

Federal Price Transparency and Consolidated Appropriations Act phase in new mandates beginning January 1, 2022

October 2021 Newsletter Administrative Oct 1, 2021

Clarification: Empire’s enhanced claim edits for outpatient facility claims

October 2021 Newsletter Administrative Oct 1, 2021

Your recommendation is key to encouraging cancer screenings for your female patients

October 2021 Newsletter Administrative Oct 1, 2021

Are you talking to ALL of your patients about breast cancer screenings?

October 2021 Newsletter Administrative Oct 1, 2021

Looking to earn continuing medical education credits? Register for these on-demand webinars

October 2021 Newsletter Administrative Oct 1, 2021

Clinical appeals

October 2021 Newsletter Administrative Oct 1, 2021

Provider claim payment disputes for Empire’s Commercial lines of business

October 2021 Newsletter Digital Tools Oct 1, 2021
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