New York
Provider Communications

Articles Category: Administrative

Title Publication Category Date

Time to prepare for HEDIS medical record review

March 2023 Empire Provider News Administrative Mar 1, 2023

March is National Colorectal Cancer Awareness Month

March 2023 Empire Provider News Administrative Mar 1, 2023

Carelon Medical Benefits Management (formerly AIM Specialty Health) Radiology Clinical Appropriateness Guidelines CPT code list update

Material Adverse Change (MAC)
March 2023 Empire Provider News Administrative Mar 1, 2023

Notice of assignment of your Empire Provider Agreement to Carelon (formerly Beacon)

March 2023 Empire Provider News Administrative Mar 1, 2023

Advancing Mental Health Equity for Youth & Young Adults

March 2023 Empire Provider News Administrative Mar 1, 2023

Controlling High Blood Pressure and Submitting Compliant Readings

March 2023 Empire Provider News Administrative Mar 1, 2023

Group number change for Screen Actors Guild-American Federation of Television and Radio Artists Health Plan

March 2023 Empire Provider News Administrative Feb 23, 2023

Notice of assignment of your Empire Provider Agreement to Beacon

Beacon Assignment Administrative Feb 13, 2023

AIM Specialty Health will transition to Carelon Medical Benefits Management Inc.

February 2023 Newsletter Administrative Feb 1, 2023

New policy for clinical data sharing and ADT notifications

Material Adverse Change (MAC)
February 2023 Newsletter Administrative Feb 1, 2023

Controlling High Blood Pressure and Submitting Compliant Readings

February 2023 Newsletter Administrative Feb 1, 2023

Have you reviewed your online provider directory information lately?

February 2023 Newsletter Administrative Feb 1, 2023

Participating provider contractual obligations: Advanced patient notice policy for non-participating provider referrals

February 2023 Newsletter Administrative Feb 1, 2023

Helping to reduce delays when submitting attachments: Make sure your correspondence includes one of these elements

February 2023 Newsletter Digital Tools Feb 1, 2023

Enhancing Provider News website and email communications

February 2023 Newsletter Digital Tools Feb 1, 2023

Important reminder: New ID cards for many of our Empire BlueCross BlueShield members

New ID cards for Empire BlueCross BlueShield members Administrative Jan 19, 2023

Empire BlueCross BlueShield local precertification change in New York

Material Adverse Change (MAC)
January 2023 Newsletter Administrative Dec 30, 2022

Professional system updates for 2023

January 2023 Newsletter Administrative Dec 30, 2022

Engagement with your patient counts

January 2023 Newsletter Administrative Dec 30, 2022

Childhood Immunization Status and Lead Screening in Children for HEDIS

January 2023 Newsletter Administrative Dec 30, 2022

Outpatient system updates for 2023

January 2023 Newsletter Administrative Dec 30, 2022

Remittance advice message enhancements: Providing clear descriptions and actionable next steps

January 2023 Newsletter Administrative Dec 30, 2022

Empire BlueCross BlueShield local precertification change in New York

Material Adverse Change (MAC)
January 2023 Newsletter Administrative Dec 30, 2022

Outpatient facility revenue code billing requirements

January 2023 Newsletter Administrative Dec 30, 2022

Attention lab providers: COVID-19 update regarding reimbursement

Material Adverse Change (MAC)
December 2022 Newsletter Administrative Dec 1, 2022

Important information about utilization management

December 2022 Newsletter Administrative Dec 1, 2022

State of Connecticut employer group - BlueCare Prime update

December 2022 Newsletter Administrative Dec 1, 2022

IngenioRx will become CarelonRx on January 1, 2023

December 2022 Newsletter Administrative Dec 1, 2022

CAA: Timely updates help keep our provider directories current

December 2022 Newsletter Administrative Dec 1, 2022

Member assessment of PCP after-hours messaging in 2022

December 2022 Newsletter Administrative Dec 1, 2022

Clinical practice and preventive health guidelines available on empireblue.com

December 2022 Newsletter Administrative Dec 1, 2022

Signature requirements for laboratory orders or requisitions

December 2022 Newsletter Administrative Dec 1, 2022

Case management program

December 2022 Newsletter Administrative Dec 1, 2022

Coordination of care

December 2022 Newsletter Administrative Dec 1, 2022

Member’s assessment of behavioral healthcare after-hours messaging in 2022

December 2022 Newsletter Administrative Dec 1, 2022

Members’ rights and responsibilities

December 2022 Newsletter Administrative Dec 1, 2022

Physician Office Lab (POL) Listing - Updates Effective February 1, 2023

November 2022 Newsletter Administrative Nov 1, 2022

Support documentation for AIM prior authorization requests

November 2022 Newsletter Administrative Nov 1, 2022

Mail is being forwarded to new post office box addresses for one year

November 2022 Newsletter Administrative Nov 1, 2022

CAA: Keep your provider directory information up to date

November 2022 Newsletter Administrative Nov 1, 2022

Claims status message enhancements: Providing clear descriptions and actionable next steps

November 2022 Newsletter Digital Tools Nov 1, 2022

Authorization application enhancements: Faster, easier, and more efficient

November 2022 Newsletter Digital Tools Nov 1, 2022

Submit digital attachments within 7 calendar days for claims filed with a PWK segment indicator

November 2022 Newsletter Digital Tools Nov 1, 2022

Now, you can submit one electronic claim dispute for multiple claims and access correspondence digitally, too

November 2022 Newsletter Digital Tools Nov 1, 2022

Visit the Provider Learning Hub to view our latest learning opportunities

November 2022 Newsletter Digital Tools Nov 1, 2022

Remote EMR access service for HEDIS

November 2022 Newsletter Digital Tools Nov 1, 2022

Register for our upcoming CME webinar about low back pain management

CME webinar about low back pain management Administrative Oct 7, 2022

Physician Office Lab (POL) List - October updates postponed

October 2022 Newsletter Administrative Oct 1, 2022

Monkeypox and smallpox vaccines: Product code on claims

October 2022 Newsletter Administrative Oct 1, 2022

Precertification list change

Material Adverse Change (MAC)
October 2022 Newsletter Administrative Oct 1, 2022

National Accounts 2023 Pre-certification list

October 2022 Newsletter Administrative Oct 1, 2022

CAA: Review your online provider directory information

October 2022 Newsletter Administrative Oct 1, 2022

The Provider Learning Hub is here

October 2022 Newsletter Digital Tools Oct 1, 2022

Continuing to explore the intersection of race and disability

Continuing to Explore the Intersection of Race and Disability forum - New York Administrative Sep 9, 2022

Continuing to explore the intersection of race and disability

September 2022 Newsletter Administrative Sep 1, 2022

Monkeypox resources and recommendations for our care providers

September 2022 Newsletter Administrative Sep 1, 2022

New patient evaluation and management services when reported for the same patient within the last three years

September 2022 Newsletter Administrative Sep 1, 2022

Drug code billing reminder

September 2022 Newsletter Administrative Sep 1, 2022

Important information about women’s preventive care visits

September 2022 Newsletter Administrative Sep 1, 2022

Empire to accept Hospital in Home services

September 2022 Newsletter Administrative Sep 1, 2022

CAA: Current provider directory information is key for members and providers to engage with you seamlessly

September 2022 Newsletter Administrative Sep 1, 2022

Updates to the Claim Attachment workflow

September 2022 Newsletter Digital Tools Sep 1, 2022

Correction: Physician Office Lab list updates effective October 1, 2022

Material Adverse Change (MAC)
August 2022 Newsletter Administrative Aug 1, 2022

Timely updates help keep our provider directories current

August 2022 Newsletter Administrative Aug 1, 2022

Introducing the Provider Learning Hub

August 2022 Newsletter Digital Tools Aug 1, 2022

Add supporting documents directly to your claims with the new Claims Status Send Attachments feature

August 2022 Newsletter Digital Tools Aug 1, 2022

Performance enhancements to the authorization application on Availity Essentials

August 2022 Newsletter Digital Tools Aug 1, 2022

Join us for our next clinical quality in practice webinar

Join us for our next clinical quality in practice webinar Administrative Jul 20, 2022

Physician Office Lab Listing - updates effective August 1, 2022

July 2022 Newsletter Administrative Jul 1, 2022

Provider manual updated effective October 1, 2022

July 2022 Newsletter Administrative Jul 1, 2022

Introducing Elevance Health - Focusing on whole health and its most powerful drivers

July 2022 Newsletter Administrative Jul 1, 2022

Help patients heal from the comfort of home with Hospital in Home care

July 2022 Newsletter Administrative Jul 1, 2022

Updates to edits associated with implants

July 2022 Newsletter Administrative Jul 1, 2022

Enhanced reimbursement for voluntary Cancer Care Quality program to be discontinued effective December 31, 2022

July 2022 Newsletter Administrative Jul 1, 2022

Update to facility editing: HCPCS code G0463

July 2022 Newsletter Administrative Jul 1, 2022

CAA: Keep your provider directory information current

July 2022 Newsletter Administrative Jul 1, 2022

More potato chips, sugary drinks, and less physical activity are key contributors to childhood obesity

July 2022 Newsletter Administrative Jul 1, 2022

Clearing up coding confusion for diabetic retinal screenings

July 2022 Newsletter Administrative Jul 1, 2022

Coming soon: The Empire BlueCross BlueShield Provider Learning Hub makes Availity learning easier

July 2022 Newsletter Digital Tools Jul 1, 2022

Enhancing claims attachment processes through digital applications

July 2022 Newsletter Digital Tools Jul 1, 2022

Introducing Elevance Health — Focusing on whole health and its most powerful drivers

Elevance Health Administrative Jun 16, 2022

Exploring the Intersection of Race and Disability

Register today for a forum on Exploring the Intersection of Race and Disability on June 22, 2022.
Exploring the Intersection of Race and Disability forum Administrative Jun 8, 2022

Provider outreach to validate your provider data

June 2022 Newsletter Administrative Jun 1, 2022

Evaluation and management services for COVID testing - professional

Material adverse change (MAC)

June 2022 Newsletter Administrative Jun 1, 2022

Exploring the Intersection of Race and Disability

June 2022 Newsletter Administrative Jun 1, 2022

Once-a-year testing is critically important to providing quality diabetes care

June 2022 Newsletter Administrative Jun 1, 2022

CAA: Provider directories accuracy is important

June 2022 Newsletter Administrative Jun 1, 2022

Empire announces changes to post-payment audits conducted on our behalf

May 2022 Newsletter Administrative May 1, 2022

Action required: Conversion to a new reimbursement system for outpatient facility services

May 2022 Newsletter Administrative May 1, 2022

Coding tips for reporting administration of Spravato®

May 2022 Newsletter Administrative May 1, 2022

CAA: Timely updates help keep our provider directories current

May 2022 Newsletter Administrative May 1, 2022

Primary care appointment access and open panels

May 2022 Newsletter Administrative May 1, 2022

Resources to support diverse patients and communities

May 2022 Newsletter Administrative May 1, 2022

May is national high blood pressure education month: We’ve got this!

May 2022 Newsletter Administrative May 1, 2022

Alcohol use disorder has a big cost

May 2022 Newsletter Administrative May 1, 2022

Information from Empire for Care Providers about COVID-19 - RETIRED as of November 8, 2022

As of November 8, 2022, THIS DOCUMENT WILL NO LONGER BE UPDATED.

Future updates regarding COVID-19 will appear in the monthly Provider News publication.

COVID-19 Information - Publication RETIRED as of November 8, 2022 Administrative Apr 20, 2022

Improving antibiotic use for acute respiratory infections in the outpatient setting

CME Webinar Offers CDC's Best Practices for Safe & Effective Antibiotic Prescribing - New York Administrative Apr 5, 2022

The Anthem, Inc. name is changing

April 2022 Newsletter Administrative Apr 1, 2022

HEDIS 2022: Summary of changes from NCQA

April 2022 Newsletter Administrative Apr 1, 2022

Catching up on routine vaccines

April 2022 Newsletter Administrative Apr 1, 2022
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