New York
Provider Communications

Empire announces changes to post-payment audits conducted on our behalf

Action required: Conversion to a new reimbursement system for outpatient facility services

Coding tips for reporting administration of Spravato®

CAA: Timely updates help keep our provider directories current

Primary care appointment access and open panels

Resources to support diverse patients and communities

May is national high blood pressure education month: We’ve got this!

Alcohol use disorder has a big cost

Information from Empire for Care Providers about COVID-19 (Updated April 20, 2022)

We recently updated information about codes for telehealth and telemedicine care.

Improving antibiotic use for acute respiratory infections in the outpatient setting

The Anthem, Inc. name is changing

HEDIS 2022: Summary of changes from NCQA

Catching up on routine vaccines

CAA: Update your provider directory information

Procedure searches in Find Care

City of New York Retirees Transition to NYC Medicare Advantage Plus Delayed

The Anthem, Inc. name is changing

Exploring Implicit Bias in Healthcare for Historically Marginalized Communities

Register today for the Exploring Implicit Bias in Healthcare for Historically Marginalized Communities forum hosted by Empire and Motivo* for providers on March 16, 2022

CAA: Have you reviewed your online provider directory information lately?

New! Vaccination resource page for providers

Updated Preventive Care Guidance regarding screening colonoscopies

Your influence matters: recommending cancer screenings to your patients

Understanding your patients’ differences is lifesaving

Simplifying requests for additional information

Enhancements to the Availity Authorization application are now available

Prepare for the CAA: Keep your provider directory information current

Heart disease is the number one killer of women

It is CAHPS survey time!

Cancer Care Navigator

City of New York Retirees will transition to NYC Medicare Advantage Plus offered through an alliance between Empire and EmblemHealth

Blue High Performance Network name changing for 2022

Well-child visits: Know the numbers

Empire is transitioning to the Availity Authorization App

Availity Authorization App improvements based on your feedback

Prepare for the Consolidated Appropriations Act: Keep your provider directory information up to date

Facility option to receive verbal UM Notifications electronically

Submitting prior authorizations is getting easier

Empire is transitioning to the Availity Authorization app

Is prior authorization required?

Answering your questions about the new Availity Authorization app

Chlamydia screening for teens and young adults

Outpatient system updates for 2022

Professional system updates for 2022

Clinical practice and preventive health guidelines available on empireblue.com

Coordination of care

Member rights and responsibilities

Important information about utilization management

Case management program

Importance of PCP after-hours messaging

Behavioral healthcare appointment access requirements

Reminder: The 32BJ Health Fund Centers of Excellence for Bariatric and Joint Replacement Surgery program begins January 1, 2022

Reminder: EnrollSafe is available - electronic funds transfer enrollment portal for Empire providers

Utilization management tool available on Availity Payer Spaces: Authorization Rules Lookup tool

Register today for a forum on Grief and Loss: The disproportionate impact of the pandemic on communities of color

Join us to hear from a diverse panel of experienced Motivo and Empire professionals about the disproportionate impact of the pandemic on communities of color.

City of New York Retirees transition to NYC Medicare Advantage Plus (Updated 12/3/21)

Blue High Performance Network name changing for 2022

Effective January 1, 2022: The 32BJ Health Fund Centers of Excellence for Bariatric and Joint Replacement surgery

Include referring provider name and NPI on home infusion therapy and ambulatory infusion suite professional claims

Time to prepare for HEDIS® medical record review

CME credits available in 2021 for a variety of clinical quality webinars - register now!

Reducing the burden of medical record review and improving health outcomes with ECDS reporting

Join Empire in talking about racism and its impact on health and earn continuing education credits

Be antibiotics aware: Protect your patient

Surprisingly easy ways to help patients quit smoking cigarettes

Change in coverage for continuous glucose monitors for some fully insured groups

EnrollSafe is available: Our new electronic funds transfer enrollment portal

Against medical advice (AMA) discharge physician tracking tool

Join The Fenway Institute for a CME webinar about improving your LGBTQIA+ patient interactions

Join a live webinar, “LGBTQIA+ Care: Delivering Trust and Belonging with Every Interaction,” presented by the National LGBTQIA+ Health Education Center at The Fenway Institute. 

Join the American Heart Association for a CME webinar on hypertension and diabetes disease management

Chronic disease management strategies for your patients with hypertension and diabetes

Date: Friday, October 8, 2021

Time: 12:00 p.m. ET

Familiarize yourself with Empire’s Simplified Networks

Meet Dr. Carolyn Langer, Empire’s new Chief Medical Officer

Federal Price Transparency and Consolidated Appropriations Act phase in new mandates beginning January 1, 2022

Clarification: Empire’s enhanced claim edits for outpatient facility claims

Your recommendation is key to encouraging cancer screenings for your female patients

Are you talking to ALL of your patients about breast cancer screenings?

Looking to earn continuing medical education credits? Register for these on-demand webinars

Clinical appeals

Provider claim payment disputes for Empire’s Commercial lines of business

Good news! Non-payment remittance advice enhancements coming soon

REMINDER: EnrollSafe, the new electronic funds transfer enrollment portal for Empire providers – replacing CAQH Enrollhub effective November 1, 2021

Procedure searches in Find Care

Register today for the Exploring the Impact of Racial Trauma on the Health & Wellbeing of Children forum on September 29, 2021

Join us to hear from a diverse panel of experienced Motivo and Empire professionals about the impact of racial trauma on the health and wellbeing on children and adolescents.

Register now for our September CME webinars!

Statin therapy for patients with diabetes

6 SIMPLE strategies to help increase medication adherence

Cure for the common cold: rest, fluids and this free prescription pad

Be Antibiotic Aware campaign offers a prescription solution to antibiotics

National Accounts 2022 Pre-certification list

HEDIS® medical record submission made easier with our Remote EMR Access Service

Get your payments faster when you sign up for electronic funds transfer

Introducing EnrollSafe, the new electronic funds transfer enrollment portal for Empire providers - replacing CAQH Enrollhub effective November 1, 2021.

2021 Provider Manual now available

Telehealth visits can impact after-hospitalization follow-up care for mental illness

Clearing up coding confusion for retinal eye exams (DRE)

Register now for our August CME webinars

Digital scheduling feature in the Availity Portal: the Appointment Scheduler application

Register for upcoming August CME webinars

Motivating Patients to Adhere to Cervical Cancer Prevention and Screening Recommendations
Tuesday, August 3, 2021, 12:00 p.m. ET


10 Best Practices for Improving Pharmacy Quality Measures
Thursday, August 12, 2021, 1:00 p.m. or 3:00 p.m. ET


6 Ways to Improve Risk Adjustment Documentation Accuracy
Tuesday, August 17, 2021, 12:00 p.m. or 3:00 p.m. ET


Register Now!

Surgical Clinical Site of Care review updates

Proper coding for in-home monitoring can make a measurable difference for INR

Another mark of the pandemic: an increase in childhood obesity

Timely receipt of primary payer’s EOB can help reduce timely filing denials for secondary claims

Register now to learn strategies to help you and your practice improve clinical quality

Commercial Repapering: Important update

How to enroll in electronic fund transfer (EFT) for faster remittance

Electronic claim response files