New York
Provider Communications

Articles Category: Administrative

Title Publication Category Date

Prepare for the Consolidated Appropriations Act: Keep your provider directory information up to date

December 2021 Newsletter Administrative Dec 1, 2021

Facility option to receive verbal UM Notifications electronically

December 2021 Newsletter Administrative Dec 1, 2021

Submitting prior authorizations is getting easier

Empire is transitioning to the Availity Authorization app

December 2021 Newsletter Administrative Dec 1, 2021

Is prior authorization required?

Answering your questions about the new Availity Authorization app

December 2021 Newsletter Administrative Dec 1, 2021

Chlamydia screening for teens and young adults

December 2021 Newsletter Administrative Dec 1, 2021

Outpatient system updates for 2022

December 2021 Newsletter Administrative Dec 1, 2021

Professional system updates for 2022

December 2021 Newsletter Administrative Dec 1, 2021

Clinical practice and preventive health guidelines available on empireblue.com

December 2021 Newsletter Administrative Dec 1, 2021

Coordination of care

December 2021 Newsletter Administrative Dec 1, 2021

Member rights and responsibilities

December 2021 Newsletter Administrative Dec 1, 2021

Important information about utilization management

December 2021 Newsletter Administrative Dec 1, 2021

Case management program

December 2021 Newsletter Administrative Dec 1, 2021

Importance of PCP after-hours messaging

December 2021 Newsletter Administrative Dec 1, 2021

Behavioral healthcare appointment access requirements

December 2021 Newsletter Administrative Dec 1, 2021

Reminder: The 32BJ Health Fund Centers of Excellence for Bariatric and Joint Replacement Surgery program begins January 1, 2022

December 2021 Newsletter Administrative Dec 1, 2021

Reminder: EnrollSafe is available - electronic funds transfer enrollment portal for Empire providers

EnrollSafe replaced CAQH Enrollhub effective November 1, 2021
December 2021 Newsletter Digital Tools Dec 1, 2021

Utilization management tool available on Availity Payer Spaces: Authorization Rules Lookup tool

December 2021 Newsletter Digital Tools Dec 1, 2021

Register today for a forum on Grief and Loss: The disproportionate impact of the pandemic on communities of color

Join us to hear from a diverse panel of experienced Motivo and Empire professionals about the disproportionate impact of the pandemic on communities of color.

Grief & Loss Forum Administrative Nov 29, 2021

City of New York Retirees transition to NYC Medicare Advantage Plus (Updated 12/3/21)

City of New York Retirees Transition to NYC Medicare Advantage Plus Administrative Nov 2, 2021

Blue High Performance Network name changing for 2022

November 2021 Newsletter Administrative Nov 1, 2021

Effective January 1, 2022: The 32BJ Health Fund Centers of Excellence for Bariatric and Joint Replacement surgery

November 2021 Newsletter Administrative Nov 1, 2021

Include referring provider name and NPI on home infusion therapy and ambulatory infusion suite professional claims

November 2021 Newsletter Administrative Nov 1, 2021

Time to prepare for HEDIS® medical record review

November 2021 Newsletter Administrative Nov 1, 2021

CME credits available in 2021 for a variety of clinical quality webinars - register now!

November 2021 Newsletter Administrative Nov 1, 2021

Reducing the burden of medical record review and improving health outcomes with ECDS reporting

November 2021 Newsletter Administrative Nov 1, 2021

Join Empire in talking about racism and its impact on health and earn continuing education credits

November 2021 Newsletter Administrative Nov 1, 2021

Be antibiotics aware: Protect your patient

November 2021 Newsletter Administrative Nov 1, 2021

Surprisingly easy ways to help patients quit smoking cigarettes

November 2021 Newsletter Administrative Nov 1, 2021

Change in coverage for continuous glucose monitors for some fully insured groups

November 2021 Newsletter Administrative Nov 1, 2021

EnrollSafe is available: Our new electronic funds transfer enrollment portal

EnrollSafe replaces CAQH Enrollhub effective November 1, 2021
November 2021 Newsletter Digital Tools Nov 1, 2021

Against medical advice (AMA) discharge physician tracking tool

November 2021 Newsletter Digital Tools Nov 1, 2021

Join The Fenway Institute for a CME webinar about improving your LGBTQIA+ patient interactions

Join a live webinar, “LGBTQIA+ Care: Delivering Trust and Belonging with Every Interaction,” presented by the National LGBTQIA+ Health Education Center at The Fenway Institute. 

Gain LGBTQIA+ Patient Interaction Knowledge Administrative Oct 21, 2021

Join the American Heart Association for a CME webinar on hypertension and diabetes disease management


Chronic disease management strategies for your patients with hypertension and diabetes

Date: Friday, October 8, 2021

Time: 12:00 p.m. ET

Clinical Quality CME Webinar Series Continues - New York Administrative Oct 5, 2021

Familiarize yourself with Empire’s Simplified Networks

October 2021 Newsletter Administrative Oct 1, 2021

Meet Dr. Carolyn Langer, Empire’s new Chief Medical Officer

October 2021 Newsletter Administrative Oct 1, 2021

Federal Price Transparency and Consolidated Appropriations Act phase in new mandates beginning January 1, 2022

October 2021 Newsletter Administrative Oct 1, 2021

Clarification: Empire’s enhanced claim edits for outpatient facility claims

October 2021 Newsletter Administrative Oct 1, 2021

Your recommendation is key to encouraging cancer screenings for your female patients

October 2021 Newsletter Administrative Oct 1, 2021

Are you talking to ALL of your patients about breast cancer screenings?

October 2021 Newsletter Administrative Oct 1, 2021

Looking to earn continuing medical education credits? Register for these on-demand webinars

October 2021 Newsletter Administrative Oct 1, 2021

Clinical appeals

October 2021 Newsletter Administrative Oct 1, 2021

Provider claim payment disputes for Empire’s Commercial lines of business

October 2021 Newsletter Digital Tools Oct 1, 2021

Good news! Non-payment remittance advice enhancements coming soon

October 2021 Newsletter Digital Tools Oct 1, 2021

REMINDER: EnrollSafe, the new electronic funds transfer enrollment portal for Empire providers – replacing CAQH Enrollhub effective November 1, 2021

October 2021 Newsletter Digital Tools Oct 1, 2021

Procedure searches in Find Care

October 2021 Newsletter Digital Tools Oct 1, 2021

Register today for the Exploring the Impact of Racial Trauma on the Health & Wellbeing of Children forum on September 29, 2021

Join us to hear from a diverse panel of experienced Motivo and Empire professionals about the impact of racial trauma on the health and wellbeing on children and adolescents.

Racial Trauma & Children Administrative Sep 15, 2021

Register now for our September CME webinars!

September 2021 Newsletter Administrative Sep 1, 2021

Statin therapy for patients with diabetes

Achieve 90% patient statin therapy adherence with a personalized approach
September 2021 Newsletter Administrative Sep 1, 2021

6 SIMPLE strategies to help increase medication adherence

September 2021 Newsletter Administrative Sep 1, 2021

Cure for the common cold: rest, fluids and this free prescription pad

Be Antibiotic Aware campaign offers a prescription solution to antibiotics

September 2021 Newsletter Administrative Sep 1, 2021

National Accounts 2022 Pre-certification list

September 2021 Newsletter Administrative Sep 1, 2021

HEDIS® medical record submission made easier with our Remote EMR Access Service

September 2021 Newsletter Administrative Sep 1, 2021

Get your payments faster when you sign up for electronic funds transfer

Introducing EnrollSafe, the new electronic funds transfer enrollment portal for Empire providers - replacing CAQH Enrollhub effective November 1, 2021.

September 2021 Newsletter Digital Tools Sep 1, 2021

2021 Provider Manual now available

August 2021 Newsletter Administrative Aug 1, 2021

Telehealth visits can impact after-hospitalization follow-up care for mental illness

August 2021 Newsletter Administrative Aug 1, 2021

Clearing up coding confusion for retinal eye exams (DRE)

August 2021 Newsletter Administrative Aug 1, 2021

Register now for our August CME webinars

August 2021 Newsletter Administrative Aug 1, 2021

Digital scheduling feature in the Availity Portal: the Appointment Scheduler application

August 2021 Newsletter Digital Tools Aug 1, 2021

Register for upcoming August CME webinars

Join us in a new CME webinar series as we share practices and success stories to overcoming barriers in achieving clinical quality goals, attaining better patient outcomes and improving Stars ratings.

Motivating Patients to Adhere to Cervical Cancer Prevention and Screening Recommendations
Tuesday, August 3, 2021, 12:00 p.m. ET


10 Best Practices for Improving Pharmacy Quality Measures
Thursday, August 12, 2021, 1:00 p.m. or 3:00 p.m. ET


6 Ways to Improve Risk Adjustment Documentation Accuracy
Tuesday, August 17, 2021, 12:00 p.m. or 3:00 p.m. ET


Register Now!


Clinical Quality CME Webinar Series Continues - New York Administrative Jul 28, 2021

Surgical Clinical Site of Care review updates

July 2021 Newsletter Administrative Jul 1, 2021

Proper coding for in-home monitoring can make a measurable difference for INR

July 2021 Newsletter Administrative Jul 1, 2021

Another mark of the pandemic: an increase in childhood obesity

July 2021 Newsletter Administrative Jul 1, 2021

Timely receipt of primary payer’s EOB can help reduce timely filing denials for secondary claims

July 2021 Newsletter Administrative Jul 1, 2021

Register now to learn strategies to help you and your practice improve clinical quality

July 2021 Newsletter Administrative Jul 1, 2021

Commercial Repapering: Important update

July 2021 Newsletter Administrative Jul 1, 2021

How to enroll in electronic fund transfer (EFT) for faster remittance

July 2021 Newsletter Digital Tools Jul 1, 2021

Electronic claim response files

July 2021 Newsletter Digital Tools Jul 1, 2021

Interactive Care Reviewer (ICR): New search option for cases submitted through ICR

July 2021 Newsletter Digital Tools Jul 1, 2021

Voluntary recall of Philips Respironics CPAP machine, BiPAP machine, and ventilators

Voluntary recall of Philips Respironics CPAP machine, BiPAP machine, and ventilators Administrative Jun 25, 2021

Regular check-ins with your clearinghouse could affect timely filing

June 2021 Newsletter Administrative Jun 1, 2021

Keep your contact information current

June 2021 Newsletter Administrative Jun 1, 2021

Physicians and clinical care teams: Imaging for lower back pain does not improve outcomes, study finds

June 2021 Newsletter Administrative Jun 1, 2021

Two great learning resources on One Secure Portal

June 2021 Newsletter Digital Tools Jun 1, 2021

Submit EDI corrected claims via Availity or EDI

June 2021 Newsletter Digital Tools Jun 1, 2021

Digital Solution Options with Availity

June 2021 Newsletter Digital Tools Jun 1, 2021

Interactive Care Reviewer’s new copy feature decreases time to submit authorization request

June 2021 Newsletter Digital Tools Jun 1, 2021

Register for upcoming CME webinars

Join us in a new CME webinar series as we share practices and success stories to overcoming barriers in achieving clinical quality goals, attaining better patient outcomes and improving Stars ratings.

5 Strategies to Improve Your Quality Measures - June 10th, 12 p.m. or 3 p.m. ET
7 Ways to Enhance Your Patients’ Experience - June 17th, 12 p.m. or 3 p.m. ET

Register now!



Clinical Quality CME Webinar Series - New York Administrative May 27, 2021

Register today for the In Pursuit of Racial Equity: Deconstructing Bias forum hosted by Empire and Motivo on June 9, 2021

Join us to hear from a diverse panel of experienced Motivo and Empire professionals about racial equity and implicit bias.

Deconstructing Bias Forum Invitation for Empire providers Administrative May 21, 2021

A helpful and complete guide to covered well-child visits

May 2021 Newsletter Administrative May 1, 2021

May is national high blood pressure education month

May 2021 Newsletter Administrative May 1, 2021

Provider bulletins for medical and itemized bill attachments

Electronic solutions @ your fingertips
May 2021 Newsletter Administrative May 1, 2021

Send larger digital attachments through Availity

May 2021 Newsletter Administrative May 1, 2021

Resources to support diverse patients and communities

May 2021 Newsletter Administrative May 1, 2021

Appointment scheduler application

May 2021 Newsletter Administrative May 1, 2021

Referring to network DME providers for negative pressure wound therapy helps members save on out-of-pocket costs

May 2021 Newsletter Administrative May 1, 2021

2021 affirmative statement regarding Utilization Management decisions

May 2021 Newsletter Administrative May 1, 2021

Information from Empire for Care Providers about COVID-19 (Updated April 28, 2021)

We recently updated the effective date about reimbursement for the administration of the COVID-19 vaccine.

COVID-19 Information Administrative Apr 28, 2021

Keeping up with routine vaccination during COVID-19: Well-child visits and vaccinations are essential services

April 2021 Newsletter Administrative Apr 1, 2021

Does your practice offer telehealth services? Let us know!

April 2021 Newsletter Administrative Apr 1, 2021

Join Empire in talking about racism and its impact on health

April 2021 Newsletter Administrative Apr 1, 2021

Reminder: Site of care medical necessity reviews for a wide range of surgical procedures began January 1, 2021

April 2021 Newsletter Administrative Apr 1, 2021

State of Connecticut employer group and Connecticut partnership plan

April 2021 Newsletter Administrative Apr 1, 2021

Updated provider agreement

April 2021 Newsletter Administrative Apr 1, 2021

New utilization management tool now available on Availity Payer Spaces: Authorization Rules Lookup tool

April 2021 Newsletter Administrative Apr 1, 2021

Payer Spaces - Education and Reference Center has been replaced by Information Center

April 2021 Newsletter Administrative Apr 1, 2021

Understanding Availity Roles for Electronic Data Interchange (EDI)

April 2021 Newsletter Administrative Apr 1, 2021

Make the change to digital authorization/referral and hospital admission notifications using EDI

April 2021 Newsletter Administrative Apr 1, 2021

Submit appeals for clinically denied appeals via ICR

April 2021 Newsletter Administrative Apr 1, 2021

Attention facilities: Sending admission, discharge and transfer data to Empire results in improved care management for patients

April 2021 Newsletter Administrative Apr 1, 2021

Chat directly with a prior authorization specialist

April 2021 Newsletter Administrative Apr 1, 2021
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