New York
Provider Communications

Articles Category: Administrative

Title Publication Category Date

2020 Network Changes

December 2019 Empire Provider News Administrative Dec 1, 2019

2021 affirmative statement regarding Utilization Management decisions

May 2021 Newsletter Administrative May 1, 2021

2021 Provider Manual now available

August 2021 Newsletter Administrative Aug 1, 2021

6 SIMPLE strategies to help increase medication adherence

September 2021 Newsletter Administrative Sep 1, 2021

A helpful and complete guide to covered well-child visits

May 2021 Newsletter Administrative May 1, 2021

A special thank you to Care Providers

Thank you for your tireless efforts in keeping our country healthy. For all you do, we would like to share a message of our gratitude.

COVID-19 Information Administrative Jun 1, 2020

Access to claim denial information is now self-service

December 2020 Empire Provider News Administrative Dec 1, 2020

Action required: Conversion to a new reimbursement system for outpatient facility services

May 2022 Newsletter Administrative May 1, 2022

Add supporting documents directly to your claims with the new Claims Status Send Attachments feature

August 2022 Newsletter Digital Tools Aug 1, 2022

Additional improvements coming to empireblue.com

November 2019 Empire Provider News Administrative Nov 1, 2019

Additional Support Available for Members with Rare Conditions

August 2018 Empire Provider Newsletter Administrative Aug 1, 2018

Against medical advice (AMA) discharge physician tracking tool

November 2021 Newsletter Digital Tools Nov 1, 2021

Alcohol use disorder has a big cost

May 2022 Newsletter Administrative May 1, 2022

Announcing a New Network - Connection

December 2019 Empire Provider News Administrative Dec 1, 2019

Another mark of the pandemic: an increase in childhood obesity

July 2021 Newsletter Administrative Jul 1, 2021

Anthem Announces Early Launch of IngenioRx

N/A Administrative Jan 30, 2019

Anthem, Inc. acquires Beacon Health Options

N/A Administrative Mar 2, 2020

Anthem, Inc. and Quest Diagnostics Form Strategic Relationship

December 2020 Empire Provider News Administrative Dec 1, 2020

Anthem, Inc. to acquire Beacon Health Options

N/A Administrative Jun 6, 2019

Anthem, Inc., Empire's parent company, has tapped Paul Marchetti to lead company’s overall care transformation strategy

November 2018 Empire Network eUpdate Administrative Nov 1, 2018

Anthem, Inc., Empire’s parent company, acquires Beacon Health Options

April 2020 Empire Provider News Administrative Apr 1, 2020

Appointment access standards for PCPs, specialty care and behavioral health practitioners

January 2020 Empire Provider News Administrative Jan 1, 2020

Appointment scheduler application

May 2021 Newsletter Administrative May 1, 2021

Appropriate coding helps provide a comprehensive picture of patients’ health

August 2020 Empire Provider News Administrative Aug 1, 2020

Appropriate coding helps provide a comprehensive picture of patients’ health

November 2019 Empire Provider News Administrative Nov 1, 2019

Are you talking to ALL of your patients about breast cancer screenings?

October 2021 Newsletter Administrative Oct 1, 2021

Attention facilities: Sending admission, discharge and transfer data to Empire results in improved care management for patients

April 2021 Newsletter Administrative Apr 1, 2021

ATTENTION! Availity launches additional changes to the new look to our Medical Attachment submission tool

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Attention: Revised New York State Department of Health Clauses for Managed Care Provider/IPA/ACO Contracts and Amendment

March 2020 Empire Provider News Administrative Mar 1, 2020

Attention: Updated or New Fee Schedules for Commercial products

March 2019 Empire Provider Newsletter Administrative Mar 1, 2019

Attention: Updated or New Fee Schedules for Commercial products

January 2019 Empire Provider Newsletter Administrative Jan 1, 2019

Attention: Updated or New Fee Schedules for Commercial products

August 2018 Empire Provider Newsletter Administrative Aug 1, 2018

Attention: Updated or New Fee Schedules for Commercial products - REVISED DATE

October 2018 Empire Provider Newsletter Administrative Oct 1, 2018

Availity as Empire’s EDI Gateway

October 2018 Empire Provider Newsletter Administrative Oct 1, 2018

Availity Attachment tools for Empire and affiliate payers – Live webinars

January 2021 Empire Provider News Administrative Jan 1, 2021

Availity Attachment Tools for Empire and Affiliate Payers – Live Webinars

November 2020 Empire Provider News Administrative Nov 1, 2020

Availity EDI Gateway Webinars Scheduled

October 2018 Empire Provider Newsletter Administrative Oct 1, 2018

Availity is now our designated EDI Gateway

June 2018 Empire Provider Newsletter Administrative May 30, 2018

Availity Portal Notification Center

June 2020 Empire Provider News Administrative Jun 1, 2020

Availity providers can now receive and respond to medical record requests for post pay audit February 10, 2020

January 2020 Empire Provider News Administrative Jan 1, 2020

Availity to serve as EDI entry point for electronic submissions

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Be antibiotics aware: Protect your patient

November 2021 Newsletter Administrative Nov 1, 2021

Be sure to notify Empire of changes to your demographic data

June 2020 Empire Provider News Administrative Jun 1, 2020

Be sure to verify your demographic information

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Behavioral healthcare appointment access requirements

December 2021 Newsletter Administrative Dec 1, 2021

Benefits to be available for chronic care management and advance care planning services effective February 23, 2019

January 2019 Empire Provider Newsletter Administrative Jan 1, 2019

Blue Access Expands to Include Large Groups

December 2019 Empire Provider News Administrative Dec 1, 2019

Blue High Performance Network name changing for 2022

November 2021 Newsletter Administrative Nov 1, 2021

Blue High Performance Network name changing for 2022

January 2022 Newsletter Administrative Jan 1, 2022

CAA: Current provider directory information is key for members and providers to engage with you seamlessly

September 2022 Newsletter Administrative Sep 1, 2022

CAA: Have you reviewed your online provider directory information lately?

March 2022 Newsletter Administrative Mar 1, 2022

CAA: Keep your provider directory information current

July 2022 Newsletter Administrative Jul 1, 2022

CAA: Provider directories accuracy is important

June 2022 Newsletter Administrative Jun 1, 2022

CAA: Review your online provider directory information

October 2022 Newsletter Administrative Oct 1, 2022

CAA: Timely updates help keep our provider directories current

May 2022 Newsletter Administrative May 1, 2022

CAA: Update your provider directory information

April 2022 Newsletter Administrative Apr 1, 2022

Cancer Care Navigator

February 2022 Newsletter Administrative Feb 1, 2022

Case management program

December 2021 Newsletter Administrative Dec 1, 2021

Case Management Program

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Case Management Program

December 2020 Empire Provider News Administrative Dec 1, 2020

Catching up on routine vaccines

April 2022 Newsletter Administrative Apr 1, 2022

Change coming to Claim Status Inquiry and Secure Messaging on the Availity Portal

June 2019 Empire Provider Newsletter Administrative Jun 1, 2019

Change in coverage for continuous glucose monitors for some fully insured groups

November 2021 Newsletter Administrative Nov 1, 2021

Changes to Annual Verification Process

July 2020 Empire Provider News Administrative Jul 1, 2020

Changes to timely filing requirements for Commercial plans for all claims submitted to plan on or after October 1, 2019

November 2019 Empire Provider News Administrative Nov 1, 2019

Changes to timely filing requirements for Medicare Advantage

July 2019 Empire Provider News Administrative Jul 1, 2019

Charges for Personal Protective Equipment by Participating Providers

October 2020 Empire Provider News Administrative Oct 1, 2020

Chat directly with a prior authorization specialist

April 2021 Newsletter Administrative Apr 1, 2021

Chlamydia screening for teens and young adults

December 2021 Newsletter Administrative Dec 1, 2021

City of New York Retirees transition to NYC Medicare Advantage Plus (Updated 12/3/21)

City of New York Retirees Transition to NYC Medicare Advantage Plus Administrative Nov 2, 2021

City of New York Retirees Transition to NYC Medicare Advantage Plus Delayed

City of New York Retirees will NOT transition to NYC Medicare Advantage Plus on April 1, 2022. Additional updates on a new effective date will be made available at a later date.
Transition to NYC Medicare Advantage Plus Delayed Administrative Mar 15, 2022

City of New York Retirees will transition to NYC Medicare Advantage Plus offered through an alliance between Empire and EmblemHealth

Effective April 1, 2022, approximately 200,000 Medicare-eligible City of New York retirees across the United States will transition to the NYC Medicare Advantage Plus plan. Read important information about this change in the New York City Medicare Advantage announcement.

City of New York Retirees Transition to NYC Medicare Advantage Plus Administrative Jan 5, 2022

Claims Status Listing & Remittance Inquiry Updates for Atypical Providers

July 2020 Empire Provider News Administrative Jul 1, 2020

Clarification: Empire’s enhanced claim edits for outpatient facility claims

October 2021 Newsletter Administrative Oct 1, 2021

Clearing up coding confusion for diabetic retinal screenings

July 2022 Newsletter Administrative Jul 1, 2022

Clearing up coding confusion for retinal eye exams (DRE)

August 2021 Newsletter Administrative Aug 1, 2021

Clinical appeals

October 2021 Newsletter Administrative Oct 1, 2021

Clinical Laboratory Improvement Amendments (CLIA) Number – Additional Information

November 2020 Empire Provider News Administrative Nov 1, 2020

Clinical practice and preventive health guidelines available on empireblue.com

December 2021 Newsletter Administrative Dec 1, 2021

Clinical practice and preventive health guidelines available on empireblue.com

December 2020 Empire Provider News Administrative Dec 1, 2020

Clinical practice and preventive health guidelines available on empireblue.com/provider

December 2019 Empire Provider News Administrative Dec 1, 2019

Clinical practice and preventive health guidelines available online

February 2019 Empire Provider Newsletter Administrative Feb 1, 2019

Clinical practice and preventive health guidelines available online

March 2019 Empire Provider Newsletter Administrative Mar 1, 2019

Clinical practice and preventive health guidelines available online

June 2019 Empire Provider Newsletter Administrative Jun 1, 2019

Clinical practice and preventive health guidelines available online

January 2019 Empire Provider Newsletter Administrative Jan 1, 2019

Clinical practice and preventive health guidelines available online

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Clinical practice and preventive health guidelines available online

May 2019 Empire Provider Newsletter Administrative May 1, 2019

Clinical practice and preventive health guidelines available online

April 2019 Empire Provider Newsletter Administrative Apr 1, 2019

Clinical Validation - Professional

July 2019 Empire Provider News Administrative Jul 1, 2019

CME credits available in 2021 for a variety of clinical quality webinars - register now!

November 2021 Newsletter Administrative Nov 1, 2021

Coding Tip for Psychological and Neuropsychological Testing

December 2019 Empire Provider News Administrative Dec 1, 2019

Coding tips for reporting administration of Spravato®

May 2022 Newsletter Administrative May 1, 2022

Coming Soon: Empire Electronic Attachments

June 2019 Empire Provider Newsletter Administrative Jun 1, 2019

Coming Soon: Enhance your Prior Authorization and Inpatient Admission

August 2020 Empire Provider News Administrative Aug 1, 2020

Coming soon: The Empire BlueCross BlueShield Provider Learning Hub makes Availity learning easier

July 2022 Newsletter Digital Tools Jul 1, 2022

Commercial Repapering: Important update

July 2021 Newsletter Administrative Jul 1, 2021

Company works to simplify payment recovery process for National Accounts membership

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

ConditionCare Program Benefits Patients and Physicians

December 2018 Empire Provider Newsletter Administrative Dec 1, 2018

Continuing to explore the intersection of race and disability

Continuing to Explore the Intersection of Race and Disability forum - New York Administrative Sep 9, 2022

Continuing to explore the intersection of race and disability

September 2022 Newsletter Administrative Sep 1, 2022
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