New York
Provider Communications

Articles Category: Administrative

Title	Publication	Category	Date
2020 Network Changes	December 2019 Empire Provider News	Administrative	Dec 1, 2019
2021 affirmative statement regarding Utilization Management decisions	May 2021 Newsletter	Administrative	May 1, 2021
2021 Provider Manual now available	August 2021 Newsletter	Administrative	Aug 1, 2021
6 SIMPLE strategies to help increase medication adherence	September 2021 Newsletter	Administrative	Sep 1, 2021
A helpful and complete guide to covered well-child visits	May 2021 Newsletter	Administrative	May 1, 2021
A special thank you to Care Providers Thank you for your tireless efforts in keeping our country healthy. For all you do, we would like to share a message of our gratitude.	COVID-19 Information - Publication RETIRED as of November 8, 2022	Administrative	Jun 1, 2020
Access to claim denial information is now self-service	December 2020 Empire Provider News	Administrative	Dec 1, 2020
Action required: Conversion to a new reimbursement system for outpatient facility services	May 2022 Newsletter	Administrative	May 1, 2022
Add supporting documents directly to your claims with the new Claims Status Send Attachments feature	August 2022 Newsletter	Digital Tools	Aug 1, 2022
Additional improvements coming to empireblue.com	November 2019 Empire Provider News	Administrative	Nov 1, 2019
Additional Support Available for Members with Rare Conditions	August 2018 Empire Provider Newsletter	Administrative	Aug 1, 2018
Against medical advice (AMA) discharge physician tracking tool	November 2021 Newsletter	Digital Tools	Nov 1, 2021
Alcohol use disorder has a big cost	May 2022 Newsletter	Administrative	May 1, 2022
Announcing a New Network - Connection	December 2019 Empire Provider News	Administrative	Dec 1, 2019
Another mark of the pandemic: an increase in childhood obesity	July 2021 Newsletter	Administrative	Jul 1, 2021
Anthem Announces Early Launch of IngenioRx	N/A	Administrative	Jan 30, 2019
Anthem, Inc. acquires Beacon Health Options	N/A	Administrative	Mar 2, 2020
Anthem, Inc. and Quest Diagnostics Form Strategic Relationship	December 2020 Empire Provider News	Administrative	Dec 1, 2020
Anthem, Inc. to acquire Beacon Health Options	N/A	Administrative	Jun 6, 2019
Anthem, Inc., Empire's parent company, has tapped Paul Marchetti to lead company’s overall care transformation strategy	November 2018 Empire Network eUpdate	Administrative	Nov 1, 2018
Anthem, Inc., Empire’s parent company, acquires Beacon Health Options	April 2020 Empire Provider News	Administrative	Apr 1, 2020
Appointment access standards for PCPs, specialty care and behavioral health practitioners	January 2020 Empire Provider News	Administrative	Jan 1, 2020
Appointment scheduler application	May 2021 Newsletter	Administrative	May 1, 2021
Appropriate coding helps provide a comprehensive picture of patients’ health	August 2020 Empire Provider News	Administrative	Aug 1, 2020
Appropriate coding helps provide a comprehensive picture of patients’ health	November 2019 Empire Provider News	Administrative	Nov 1, 2019
Are you talking to ALL of your patients about breast cancer screenings?	October 2021 Newsletter	Administrative	Oct 1, 2021
Attention facilities: Sending admission, discharge and transfer data to Empire results in improved care management for patients	April 2021 Newsletter	Administrative	Apr 1, 2021
Attention lab providers: COVID-19 update regarding reimbursement Material Adverse Change (MAC)	December 2022 Newsletter	Administrative	Dec 1, 2022
ATTENTION! Availity launches additional changes to the new look to our Medical Attachment submission tool	May 2019 Empire Provider Newsletter	Administrative	May 1, 2019
Attention: Revised New York State Department of Health Clauses for Managed Care Provider/IPA/ACO Contracts and Amendment	March 2020 Empire Provider News	Administrative	Mar 1, 2020
Attention: Updated or New Fee Schedules for Commercial products	March 2019 Empire Provider Newsletter	Administrative	Mar 1, 2019
Attention: Updated or New Fee Schedules for Commercial products	January 2019 Empire Provider Newsletter	Administrative	Jan 1, 2019
Attention: Updated or New Fee Schedules for Commercial products	August 2018 Empire Provider Newsletter	Administrative	Aug 1, 2018
Attention: Updated or New Fee Schedules for Commercial products - REVISED DATE	October 2018 Empire Provider Newsletter	Administrative	Oct 1, 2018
Authorization application enhancements: Faster, easier, and more efficient	November 2022 Newsletter	Digital Tools	Nov 1, 2022
Availity as Empire’s EDI Gateway	October 2018 Empire Provider Newsletter	Administrative	Oct 1, 2018
Availity Attachment tools for Empire and affiliate payers – Live webinars	January 2021 Empire Provider News	Administrative	Jan 1, 2021
Availity Attachment Tools for Empire and Affiliate Payers – Live Webinars	November 2020 Empire Provider News	Administrative	Nov 1, 2020
Availity EDI Gateway Webinars Scheduled	October 2018 Empire Provider Newsletter	Administrative	Oct 1, 2018
Availity is now our designated EDI Gateway	June 2018 Empire Provider Newsletter	Administrative	May 30, 2018
Availity Portal Notification Center	June 2020 Empire Provider News	Administrative	Jun 1, 2020
Availity providers can now receive and respond to medical record requests for post pay audit February 10, 2020	January 2020 Empire Provider News	Administrative	Jan 1, 2020
Availity to serve as EDI entry point for electronic submissions	December 2018 Empire Provider Newsletter	Administrative	Dec 1, 2018
Be antibiotics aware: Protect your patient	November 2021 Newsletter	Administrative	Nov 1, 2021
Be sure to notify Empire of changes to your demographic data	June 2020 Empire Provider News	Administrative	Jun 1, 2020
Be sure to verify your demographic information	May 2019 Empire Provider Newsletter	Administrative	May 1, 2019
Behavioral healthcare appointment access requirements	December 2021 Newsletter	Administrative	Dec 1, 2021
Benefits to be available for chronic care management and advance care planning services effective February 23, 2019	January 2019 Empire Provider Newsletter	Administrative	Jan 1, 2019
Blue Access Expands to Include Large Groups	December 2019 Empire Provider News	Administrative	Dec 1, 2019
Blue High Performance Network name changing for 2022	November 2021 Newsletter	Administrative	Nov 1, 2021
Blue High Performance Network name changing for 2022	January 2022 Newsletter	Administrative	Jan 1, 2022
CAA: Current provider directory information is key for members and providers to engage with you seamlessly	September 2022 Newsletter	Administrative	Sep 1, 2022
CAA: Have you reviewed your online provider directory information lately?	March 2022 Newsletter	Administrative	Mar 1, 2022
CAA: Keep your provider directory information current	July 2022 Newsletter	Administrative	Jul 1, 2022
CAA: Keep your provider directory information up to date	November 2022 Newsletter	Administrative	Nov 1, 2022
CAA: Provider directories accuracy is important	June 2022 Newsletter	Administrative	Jun 1, 2022
CAA: Review your online provider directory information	October 2022 Newsletter	Administrative	Oct 1, 2022
CAA: Timely updates help keep our provider directories current	May 2022 Newsletter	Administrative	May 1, 2022
CAA: Timely updates help keep our provider directories current	December 2022 Newsletter	Administrative	Dec 1, 2022
CAA: Update your provider directory information	April 2022 Newsletter	Administrative	Apr 1, 2022
Cancer Care Navigator	February 2022 Newsletter	Administrative	Feb 1, 2022
Case management program	December 2021 Newsletter	Administrative	Dec 1, 2021
Case Management Program	December 2018 Empire Provider Newsletter	Administrative	Dec 1, 2018
Case Management Program	December 2020 Empire Provider News	Administrative	Dec 1, 2020
Case management program	December 2022 Newsletter	Administrative	Dec 1, 2022
Catching up on routine vaccines	April 2022 Newsletter	Administrative	Apr 1, 2022
Change coming to Claim Status Inquiry and Secure Messaging on the Availity Portal	June 2019 Empire Provider Newsletter	Administrative	Jun 1, 2019
Change in coverage for continuous glucose monitors for some fully insured groups	November 2021 Newsletter	Administrative	Nov 1, 2021
Changes to Annual Verification Process	July 2020 Empire Provider News	Administrative	Jul 1, 2020
Changes to timely filing requirements for Commercial plans for all claims submitted to plan on or after October 1, 2019	November 2019 Empire Provider News	Administrative	Nov 1, 2019
Changes to timely filing requirements for Medicare Advantage	July 2019 Empire Provider News	Administrative	Jul 1, 2019
Charges for Personal Protective Equipment by Participating Providers	October 2020 Empire Provider News	Administrative	Oct 1, 2020
Chat directly with a prior authorization specialist	April 2021 Newsletter	Administrative	Apr 1, 2021
Childhood Immunization Status and Lead Screening in Children for HEDIS	January 2023 Newsletter	Administrative	Dec 30, 2022
Chlamydia screening for teens and young adults	December 2021 Newsletter	Administrative	Dec 1, 2021
City of New York Retirees transition to NYC Medicare Advantage Plus (Updated 12/3/21)	City of New York Retirees Transition to NYC Medicare Advantage Plus	Administrative	Nov 2, 2021
City of New York Retirees Transition to NYC Medicare Advantage Plus Delayed City of New York Retirees will NOT transition to NYC Medicare Advantage Plus on April 1, 2022. Additional updates on a new effective date will be made available at a later date.	Transition to NYC Medicare Advantage Plus Delayed	Administrative	Mar 15, 2022
City of New York Retirees will transition to NYC Medicare Advantage Plus offered through an alliance between Empire and EmblemHealth Effective April 1, 2022, approximately 200,000 Medicare-eligible City of New York retirees across the United States will transition to the NYC Medicare Advantage Plus plan. Read important information about this change in the New York City Medicare Advantage announcement.	City of New York Retirees Transition to NYC Medicare Advantage Plus	Administrative	Jan 5, 2022
Claims Status Listing & Remittance Inquiry Updates for Atypical Providers	July 2020 Empire Provider News	Administrative	Jul 1, 2020
Claims status message enhancements: Providing clear descriptions and actionable next steps	November 2022 Newsletter	Digital Tools	Nov 1, 2022
Clarification: Empire’s enhanced claim edits for outpatient facility claims	October 2021 Newsletter	Administrative	Oct 1, 2021
Clearing up coding confusion for diabetic retinal screenings	July 2022 Newsletter	Administrative	Jul 1, 2022
Clearing up coding confusion for retinal eye exams (DRE)	August 2021 Newsletter	Administrative	Aug 1, 2021
Clinical appeals	October 2021 Newsletter	Administrative	Oct 1, 2021
Clinical Laboratory Improvement Amendments (CLIA) Number – Additional Information	November 2020 Empire Provider News	Administrative	Nov 1, 2020
Clinical practice and preventive health guidelines available on empireblue.com	December 2022 Newsletter	Administrative	Dec 1, 2022
Clinical practice and preventive health guidelines available on empireblue.com	December 2021 Newsletter	Administrative	Dec 1, 2021
Clinical practice and preventive health guidelines available on empireblue.com	December 2020 Empire Provider News	Administrative	Dec 1, 2020
Clinical practice and preventive health guidelines available on empireblue.com/provider	December 2019 Empire Provider News	Administrative	Dec 1, 2019
Clinical practice and preventive health guidelines available online	February 2019 Empire Provider Newsletter	Administrative	Feb 1, 2019
Clinical practice and preventive health guidelines available online	March 2019 Empire Provider Newsletter	Administrative	Mar 1, 2019
Clinical practice and preventive health guidelines available online	June 2019 Empire Provider Newsletter	Administrative	Jun 1, 2019
Clinical practice and preventive health guidelines available online	January 2019 Empire Provider Newsletter	Administrative	Jan 1, 2019
Clinical practice and preventive health guidelines available online	December 2018 Empire Provider Newsletter	Administrative	Dec 1, 2018
Clinical practice and preventive health guidelines available online	May 2019 Empire Provider Newsletter	Administrative	May 1, 2019
Clinical practice and preventive health guidelines available online	April 2019 Empire Provider Newsletter	Administrative	Apr 1, 2019
Clinical Validation - Professional	July 2019 Empire Provider News	Administrative	Jul 1, 2019
CME credits available in 2021 for a variety of clinical quality webinars - register now!	November 2021 Newsletter	Administrative	Nov 1, 2021
Coding Tip for Psychological and Neuropsychological Testing	December 2019 Empire Provider News	Administrative	Dec 1, 2019
Coding tips for reporting administration of Spravato®	May 2022 Newsletter	Administrative	May 1, 2022

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